Customer Advocate
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Job Location:
Saint Paul, MN - USA
Yearly Salary:
$ 40000 - 47000
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
We are seeking motivated and customer-focused individuals to join our team as a Customer this role you will assist clients with travel-related inquiries coordinate reservations resolve service concerns and ensure an exceptional customer experience.
This position is ideal for individuals who enjoy helping others solving problems and working independently in a remote environment. No prior travel industry experience is required comprehensive training is provided.
Key Responsibilities
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Serve as a primary point of contact for client inquiries
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Assist with reservations confirmations updates and travel details
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Resolve booking issues and service-related concerns efficiently
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Research and verify travel options using approved systems
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Maintain accurate client records and documentation
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Communicate professionally via phone email and online platforms
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Participate in training and team development sessions
Qualifications
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Strong written and verbal communication skills
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Customer service and problem-solving abilities
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Detail-oriented with strong organizational skills
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Comfortable working independently in a remote setting
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Basic computer proficiency and reliable internet access
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Must be at least 18 years of age
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
What We Offer
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Fully remote work environment
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Flexible scheduling
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Ongoing training and professional development
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Incentive programs and perks
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Opportunities for growth and advancement
Key Skills
- Athletics
- Admin Support
- External Audit
- ASP
- Blogging
