Customer Solutions Specialist
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Job Location:
Stockton, CA - USA
Yearly Salary:
$ 35000 - 45000
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
We are seeking motivated and customer-focused individuals to join our team as a Customer Solutions this role you will assist clients with travel-related inquiries coordinate reservations resolve service concerns and ensure all booking details are accurate and complete.
This position combines customer service problem-solving and booking coordination in a fully remote environment. No prior travel industry experience is required comprehensive training and ongoing support are provided.
Key Responsibilities
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Serve as a primary point of contact for client inquiries and support requests
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Provide solutions for reservations confirmations updates and itinerary changes
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Research and verify travel options using approved systems
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Resolve booking issues and service-related concerns in a timely manner
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Maintain accurate client records and booking documentation
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Communicate professionally via phone email and online messaging platforms
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Participate in training sessions and team meetings
Qualifications
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Strong written and verbal communication skills
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Customer service and solution-oriented mindset
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Detail-oriented with strong organizational skills
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Ability to work independently in a remote setting
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Basic computer proficiency and reliable internet access
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Must be at least 18 years of age
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
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English communication proficiency
What We Offer
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Fully remote work environment
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Flexible scheduling options
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Ongoing training and development
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Incentive programs and performance-based perks
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Opportunities for growth and advancement
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
