Workday Specialist

Address:

Salary Range (Min-Mid)

Dept./Office/Position Type

Employee Type

Job Description

**Applicants for this position are required to submit a résumé and encouraged to submit a cover letter to provide additional information about their qualifications and interest in the position.**

**Applicants must be willing and able to work on-site at County specific offices located in Iowa City Iowa on a regular basis. The County does not provide relocation assistance.**

DEFINITION AND DUTIES:

Under general supervision of the Workday Manager assess configure maintain and optimize the Workday system in alignment with established governance decisions standards and procedures. Serves as a technical resource for Workday configuration implementation maintenance and training. Supports Workday Manager by performing diagnostics preparing requirements based on assessments and implementing approved solutions. Act as a liaison between functional areas (HCM Finance Payroll and Settlement and Cash Management) and IT to troubleshoot issues ensure data integrity navigate system changes and support user adoption. Collaborates with departments/offices to understand operational needs and assist with performance measurement and process improvements.

Knowledge of:

• Workday system administration including configuration reporting and security with a focus on Workday business processes business objects and cross-functional integration.
• Operational and business processes across functional areas such as Human Capital Management (HCM) finance payroll & time procurement and budgeting.
• Microsoft Office tools with advanced proficiency in Excel functions such as PivotTables PowerQuery and intermediate formula use (e.g. XLOOKUP SUMIFS TEXTSPLIT).
• Data lifecycle processes include aggregation processing analysis management governance and reporting.
• Principles and practices of quality assurance business analysis product ownership and project management.
• Relevant federal state and local laws policies and regulations applicable to public sector operations and data management.
• English language to include grammar spelling sentence structure vocabulary and proofreading skills.

Ability to:

• Coordinate and collaborate effectively with a wide range of stakeholders including internal teams and external partners/organizations.
• Provide customer service that is courteous and responsive.
• Represent Johnson County with professionalism integrity and accountability.
• Maintain confidentiality and ensure the security of information.
• Be detail-oriented and accurate while working with complex documents datasets and information.
• Build and maintain effective working relationships with co-workers appointed and elected officials external partners and members of the public.
• Interact effectively with persons from widely divergent backgrounds interests and points of view.
• Use computers and technology proficiently for tasks including data entry analysis document creation presentations email and internet research.
• Operate common office equipment such as calculators fax and postage machines photocopiers tablets and multi-line telephones.
• Manage workload under moderate stress meet variable and emergent deadlines and resolve complex problems appropriately for the position
• Organize and present complex information and ideas clearly and concisely orally and in writing to groups and individuals in formal and informal situations.
• Comprehend and follow oral and written instructions.
• Have clarity of speech and hearing which permits effective communication.
• Have sufficient vision which permits light to moderate production and review a wide variety of materials both in hardcopy and electronic form.
• Have sufficient manual dexterity to make handwritten notations and which permits moderate use of a keyboard and mouse.
• Stand sit squat kneel bend twist and reach.
• Lift and/or move up to 25 pounds.
• Have sufficient personal mobility to complete work at various facilities.
• Work flexible schedule and occasional overtime as needed.
• Provides back-up for IT staff.
• Performs all work activities in accordance with county policies procedures and safety practices.
• Attends work regularly at the designated place and time.

MINIMUM EDUCATION TRAINING AND EXPERIENCE:

Bachelors degree in Data Science Statistics Public Policy Business or closely related field AND three (3) years experience in public sector or a related field; OR any equivalent combination of education and experience which provides the knowledge skills and abilities. Graduate level desired.

Special requirements: Valid drivers license and insurable under co

unty liability coverage. May require use of private vehicle or equivalent transportation for official business.

SPECIFIC DUTIES: to be performed satisfactorily with or without reasonable accommodation

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

75% of position Workday Support

• Set up and maintain Workday modules business processes security settings and data.
• Provide Tier 1/2 support troubleshoot issues and support end-users on new features and system use.
• Conduct diagnostics and root-cause analyses; prepare findings and recommended requirements for review and approval by the Workday Manager.
• Ensure data accuracy compliance and integrity through audits reconciliations and adherence to governance-approved processes.
• Participate in system upgrades enhancements testing and new module rollouts as directed.
• Work with stakeholders (Human Resources Finance Payroll and Treasurer) to gather requirements and implement solutions.
• Explore Workday releases and best practices; prepare summaries and recommendations for improvements.
• Engage proactively with county leadership stakeholders and governance committee to identify high-impact opportunities for system-driven transformation and continuous improvement.
• Support Workday governance structures as a technical resource providing documentation testing evidence and analysis.
• Participate with Workday groups/teams.
• Participate in cross-functional implementation initiatives involving internal and external stakeholders ensuring work aligns with established project direction.
• Provide Workday Manager with systems diagnostics testing results and technical assessments that inform decision-making.
• Identify and communicate opportunities for continuous improvement of Workday functionality processes and user experience.

25% of position Department Support

• Collaborate with departments to assess work needs identify inefficiencies and aid with completing operational tasks.
• Collaborate with departments to define reporting requirements and support development of user-focused reports.
• Collaborate with departments to define processes and support performance improvement.
• Assist with special projects as needed providing technical support and analytical capacity.
• Provide back-up for departments as needed and as directed by Workday Manager.

Supplemental Description

Johnson County is an Equal Employment Opportunity compliance with the Americans Disabilities Act the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer. For assistance please contact: Human Resources at or .

Compensation Grade