Director, Revenue Cycle & Data Analytics (Enterprise RCM)

Job Title:Director Revenue Cycle & Data Analytics (Enterprise RCM)

Location: Katy TX

Job Type: Full-time

Reports To: CEO/CFO

About Us

Reliant Healthcare Group is a multi-site pediatric therapy/ABA and Private duty company with multiple locations across multiple Cities in the Houston Metropolitan Areas

Position Summary

We are hiring a Director Revenue Cycle & Data Analytics to lead enterprise-wide revenue cycle performance across multiple clinics. This role owns the full revenue cyclefrom intake/eligibility and authorizations through charge capture claims posting denials A/R follow-up refunds and reporting. You will drive measurable improvements in cash collections DSO denial prevention/recovery and net collections while building scalable dashboards SOPs and accountability rhythms across all sites.

Enterprise Revenue Cycle Leadership

• Lead end-to-end RCM performance across multiple locations and service lines
• Build standardized workflows and governance across intake auth billing posting follow-up denials and refunds

Denials Prevention Recovery

• Develop denial taxonomy and payer-specific playbooks
• Strengthen appeals processes and root-cause remediation to reduce recurring denials

A/R & Cash Acceleration

• Execute strategies to reduce A/R > 90 days lower DSO and improve cash forecasting
  
• Implement weekly execution cadence to drive consistent collections performance

KPI Dashboards Analytics

• Build and maintain executive dashboards and site scorecards (Power BI or equivalent preferred)
• Establish KPI definitions reporting cadence and accountability across markets

SOPs Quality Controls and Training

• Create/refresh SOPs and training programs for scalable repeatable execution
• Implement QA processes productivity standards and performance management

Compliance & Audit Readiness

• Ensure adherence to CMS/Medicaid/commercial payer rules and contract requirements
• Partner with compliance to maintain audit-ready practices and reduce risk

Systems Optimization Integrations

• Serve as business owner for RCM tools/EMR workflows and automation
• Support integrations/acquisitions and EMR transitions to protect revenue continuity

Team Leadership

• Lead managers/leads with clear goals coaching cadence and performance expectations
• Build staffing models tied to claim volume aging and productivity

Performance Metrics (How Success Is Measured)

• Net Collection Rate (NCR)
• DSO and A/R aging distribution (especially % > 90 days)
• Clean claim rate / first-pass resolution
• Denial rate and overturn rate
• Cash collections vs forecast
• Charge lag/time-to-bill
• Auth/eligibility accuracy
• Team productivity (touches/day closure rates follow-up cadence adherence)

Qualifications (Required)

• 5 years progressive healthcare revenue cycle leadership experience
• Multi-site or enterprise RCM oversight strongly preferred
• Proven results improving cash collections DSO denial rates and write-offs
• Strong knowledge of Medicaid/Medicare/CMS and commercial payer rules
• Demonstrated ability to build SOPs dashboards and accountability rhythm
• Experience hiring onboarding and training RCM teams using standardized workflows/manuals
• Advanced Excel and strong reporting/analytics capability

Preferred

• Power BI (or similar BI tools) and data warehouse exposure (e.g. Snowflake)
• Experience leading integrations/acquisitions or EMR transitions
• Experience across high-volume claims environments and multiple service lines

What We Offer

• Leadership role with direct impact on organizational growth and profitability
• Opportunity to build scalable systems and enterprise reporting across multiple locations

Benefits:

• medical/dental/vision PTO 401k
• Location: Katy TX
• Job Type: Full-time
• Reports To: CEO/CFO

Required Experience:

Director