Client Services Manager Associate
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Job Location:
Silver Spring, MD - USA
Monthly Salary:
$ 51000 - 60000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POSITION:Full-Time Benefit Eligible
SALARY:$
We are a growing home care company seeking a Client Services Manager Associateto join our team in the DC Metro area. This role is responsible for delivering exceptional customer service while building and maintaining strong relationships with clients families and professional partners.
The Client Services Manager Associate ensures client needs are met efficiently and compassionately exceeding service expectations to drive satisfaction and retention. This role requires strong communication skills the ability to work collaboratively and independently and a proactive approach to managing client needs and educating families about our services and community resources.
You will collaborate closely with office staff gather and document client feedback maintain clear and timely records and participate in community events and company office hours in senior living communities as needed. Flexibility to provide coverage during nights weekends and holidays is essential.
BENEFITS:
- Competitive base salary commission structure.
- Paid vacation and sick leave.
- Robust benefits package including:
- Medical dental vision HSA/FSA
- Life and disability insurance
- 401(k) with company match
- Paid parking
- Employee Assistance Program (EAP)
- Professional development training and more
ABOUT FAMILY & NURSING CARE:
- Award-winning home care company founded in 1968.
- Largest single-site provider of non-medical home care services in the U.S.
- Provides personal care companion care respite care live-in and overnight care and support for older adults and people with disabilities or recovering from illness or injury.
COMPANY STATS:
- $65 million company.
- 100 team members and 1500 caregivers.
- Serves tens of thousands of clients and families.
Join Family & Nursing Careto make a difference in the lives of older adults and people in need of compassionate home care services.
Required Experience:
Manager
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About Company
Are you an exceptional caregiver? Do you have what it takes to make a positive difference in the lives of older adults? Exceptional caregivers not only have t...
