Automotive Store Manager

Newark, DE - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Summary

Get ready for your best career experience! Delaware Tire Centers is a group of family owned automotive service centers in Delaware and Maryland. We are looking for the ideal candidate to join our growing team of business professionals. We have been in business since 1968 serving the Delmarva area. We are seeking enthusiastic friendly customer service oriented store manager with excellent interpersonal and communication skills. If this is you we would love to hear from you!

Position Summary

The Automotive Store Manager is responsible for overseeing the daily operations of the Delaware Tire Center retail location. This position ensures the store delivers exceptional customer service maintains profitability meets sales and operational goals and upholds company standards for safety performance and professionalism. The Store Manager leads motivates and develops the store team to achieve business objectives while ensuring compliance with all company policies and procedures.

Essential Duties and Responsibilities

Manage all store operations including sales customer service staffing inventory control and shop productivity.
Lead by example to promote a high level of customer satisfaction and professionalism in all interactions.
Monitor store performance metrics (sales goals margins expenses labor costs) and implement strategies for improvement.
Ensure proper staffing levels; recruit hire train and schedule employees to meet operational needs.
Conduct employee performance evaluations and provide coaching counseling and discipline as necessary.
Oversee tire and automotive service operations to ensure quality workmanship efficiency and safety compliance.
Manage inventory including ordering receiving stock rotation and shrink control.
Ensure compliance with all state and federal regulations including OSHA and environmental standards.
Maintain a clean safe and organized facility in accordance with company image standards.
Prepare and review daily weekly and monthly reports; submit required documentation to corporate office.
Promote company programs warranties and customer loyalty initiatives.
Serve as the primary contact for escalated customer concerns and resolve issues promptly and professionally.
Maintain positive relationships with vendors customers and the local community.
Other duties as assigned

Qualifications

High school diploma or equivalent required; Associates or Bachelors degree preferred.
Minimum of 35 years of experience in retail management preferably in an automotive or tire service environment.
Strong leadership communication and problem-solving skills.
Knowledge of automotive repair tire service and related shop operations.
Ability to read and interpret financial statements and operational reports.
Proficiency with POS systems inventory management and Microsoft Office applications.
Valid drivers license and acceptable driving record required.

Physical Requirements

Ability to stand walk and move throughout the store and service area for extended periods.
Must be able to lift up to 50 pounds and occasionally more with assistance.
Frequent bending stooping reaching and working in varying temperature environments (indoor/outdoor).

Work Schedule

Full-time position; must be available to work a flexible schedule including weekends and holidays as needed.

Performance Metrics

Sales growth and profitability
Customer satisfaction scores and retention
Employee engagement and retention
Operational efficiency and compliance with company standards

Required Experience:

Manager

Job SummaryGet ready for your best career experience! Delaware Tire Centers is a group of family owned automotive service centers in Delaware and Maryland. We are looking for the ideal candidate to join our growing team of business professionals. We have been in business since 1968 serving the Delma...

Job Summary

Position Summary

Essential Duties and Responsibilities

Manage all store operations including sales customer service staffing inventory control and shop productivity.
Lead by example to promote a high level of customer satisfaction and professionalism in all interactions.
Monitor store performance metrics (sales goals margins expenses labor costs) and implement strategies for improvement.
Ensure proper staffing levels; recruit hire train and schedule employees to meet operational needs.
Conduct employee performance evaluations and provide coaching counseling and discipline as necessary.
Oversee tire and automotive service operations to ensure quality workmanship efficiency and safety compliance.
Manage inventory including ordering receiving stock rotation and shrink control.
Ensure compliance with all state and federal regulations including OSHA and environmental standards.
Maintain a clean safe and organized facility in accordance with company image standards.
Prepare and review daily weekly and monthly reports; submit required documentation to corporate office.
Promote company programs warranties and customer loyalty initiatives.
Serve as the primary contact for escalated customer concerns and resolve issues promptly and professionally.
Maintain positive relationships with vendors customers and the local community.
Other duties as assigned

Qualifications

High school diploma or equivalent required; Associates or Bachelors degree preferred.
Minimum of 35 years of experience in retail management preferably in an automotive or tire service environment.
Strong leadership communication and problem-solving skills.
Knowledge of automotive repair tire service and related shop operations.
Ability to read and interpret financial statements and operational reports.
Proficiency with POS systems inventory management and Microsoft Office applications.
Valid drivers license and acceptable driving record required.

Physical Requirements

Ability to stand walk and move throughout the store and service area for extended periods.
Must be able to lift up to 50 pounds and occasionally more with assistance.
Frequent bending stooping reaching and working in varying temperature environments (indoor/outdoor).

Work Schedule

Full-time position; must be available to work a flexible schedule including weekends and holidays as needed.

Performance Metrics

Sales growth and profitability
Customer satisfaction scores and retention
Employee engagement and retention
Operational efficiency and compliance with company standards

Required Experience:

Manager

Key Skills

Sales Experience
Mechanic Experience
Customer Service
Dealership Experience
GM Vehicles
Management Experience
Upselling
Auto Service Management
Automotive Repair
Computer Literacy
Leadership Experience
Automotive Service

Apply Now

About Company

Delaware Tire Centers

Delaware Tire Centers is seeking a Service Manager for our Newark, Delaware location. This position will report directly to the President of Delaware Tire, Inc ...

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