Talent Partner

Youll report to: Liam Longstaff-Pagoni Senior Talent Partner

Team: People

Location: This is a hybrid role based out of our London office in Monument.

Salary Range: 60000 - 65000 per annum

Role Type: Full-time fixed term contract (Initially for 6 months with the possibility of extension)

Start date: As soon as possible

Visa / Sponsorship Available: Not Available

The Talent Partner Role

This is a critical role in our growth journey supporting scale both pre- and post-Series B as we build teams across the UK US and India. As a Talent Partner youll work closely with senior leaders to deliver end-to-end hiring for high-impact roles embed best-in-class recruitment practices and help evolve a scalable data-driven talent function fit for our next stage of growth.

Youll be joining a fast-moving SaaS scale-up where talent is treated as a strategic priority and where youll have genuine ownership influence and the opportunity to shape how Send hires as the business matures.

About Send

We are the leading insurance platform trusted by world-class insurers to help them navigate complex risks.

Our platform helps commercial insurers MGAs and reinsurers modernise underwriting cut friction and grow profitably in complex markets.

We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.

Our Story:

We started Send because insurers had been let down for too long by rigid legacy technology. The industry was ready to work differently and so were we.

In 2017 our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.

By 2019 we delivered our first commercial and specialty underwriting platform for Aviva GCS streamlining operations increasing efficiency and giving teams the visibility they needed to make faster better decisions.

Over the next six years we rolled out multiple underwriting platform solutions across the UK and US proving that modern underwriting technology could be powerful flexible and rapidly delivered.

In 2022 we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024 Send was recognised as a Leader by IDC Celent and Datos a testament to our momentum and our customers success.

In 2025 we doubled in size and deepened our expertise in both the London Market and North America becoming the only underwriting platform purpose-built to support multiple operating models.

But were not finished. Insurers want orchestration not siloed systems. Thats why we continue to invest in our platform and orchestration engine helping our customers win better business faster.

The Send Team

Over the past two years Send has experienced significant growth expanding our team by over 50% to more than 120 people. At the start of 2024 our team was primarily based in the UK and Poland. Since then weve taken major steps toward building a global presence with team members now located across the UK US India and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers.

Our Funding

From 2017 to 2022 we bootstrapped our growth journey building a profitable and stable November 2022 following a year of strong customer and team growth we secured $10 million in Series A funding to accelerate our expansion across the UK and US as well as to further enhance our product development. Were proud to have the support and expertise of our investors Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable.

What Youll Be Doing as a Talent Partner

• Own end-to-end recruitment across technical roles (Engineering Product Data DevOps) with additional support across commercial hiring as needed
• Deliver hiring across the UK US and India navigating different markets time zones and hiring models
• Act as a trusted advisor on role design market mapping compensation benchmarking and interview best practice
• Drive a high-quality candidate experience from first contact through to offer and onboarding
• Proactively source and engage top talent building strong pipelines for current and future hiring needs
• Own and continuously improve our recruitment processes ensuring they scale with the business pre- and post-Series B
• Use Greenhouse as our ATS to manage pipelines report on hiring metrics and ensure a data-led approach to recruitment
• Track and report on key hiring metrics (time to hire pipeline health diversity data) using insights to influence decision-making
• Champion inclusive fair and structured hiring practices across all teams

The Skills and Experience Needed for the Talent Partner Role

• Proven experience in a Talent Partner role within a SaaS technology and high-growth scale-up environment
• Strong track record of technical hiring across roles such as Software Engineering Product Data DevOps or Platform
• Experience supporting commercial hiring (e.g. Sales Customer Success Delivery)
• Hands-on experience hiring across multiple geographies ideally including UK US and/or India
• Demonstrated ability to partner with senior stakeholders influencing hiring decisions and acting as a trusted advisor
• End-to-end recruitment experience from role scoping and sourcing through to offer management and onboarding
• Confident sourcing passive candidates using LinkedIn and other direct sourcing methods
• Experience working with an ATS - Greenhouse experience is a strong advantage
• Comfortable operating in a fast-paced evolving environment where priorities can shift and ownership is key
• Excellent communication and stakeholder management skills with the confidence to challenge and advise when needed

Whats on Offer - Life at Send

Health Insurance - Provided through AXA covering medical dental optical mental health and therapies. Employees also have free access to Spill offering confidential mental health support and therapy.

Life Insurance - Covers four times your basic salary along with Income Protection for up to 36 months at 75% of salary including rehabilitation support.

Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8% with a minimum employee contribution of 4%.

Time Off - 25 days of annual leave plus public holidays. We also offer volunteering time and a dedicated wellness day.

Learning and Development - An annual budget via Learnerbly providing access to books courses conferences and other resources to support your growth.

Check out Sends public Handbook for more information about our product recruitment process team benefits and much more.

Talent Partner Interview Process

Our recruitment process for the Talent Partner role consists of at least three stages:

Stage 1 Interview with Liam Longstaff-Pagoni senior Talent Partner (45 minutes)

Stage 2 Interview with Will Sparkes Chief People Officer (30 minutes)

Stage 3 Interview with Dan Pass CTO (30 minutes)

30-minute call with a Send Founder

At Send were focused on strengthening our culture-not hiring people who simply fit into it. We believe that a diverse equitable and inclusive team drives innovation creativity better decision-making and stronger performance.

If youre interested in a role at Send but dont meet every requirement listed we still encourage you to apply. Research shows that women Indigenous people and individuals of colour often hesitate to apply for roles unless they meet every single qualification. Were committed to changing that.

We welcome applications from everyone regardless of background ethnicity or culture. We are committed to reviewing all applications fairly and do not discriminate based on race ethnicity colour religion or belief national origin sexual orientation age marital or civil partnership status family status pregnancy or maternity disability (visible or invisible) gender identity or expression or any other legally protected status.

We know that inclusive hiring is an ongoing journey and were always looking to improve. If you have feedback on our hiring or interview process wed love to hear it.

If you have specific needs or adjustments that would support you during the application process you can share them in the space provided in your application-we want to ensure your experience is as smooth and comfortable as possible.

Need support with your application or have a question about the role Email us at