Automotive BDC Associate
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Job Location:
Fairfax, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington DC Baltimore and Richmond!
The Sell My CarBDC Associate Campaignsis responsible formanagingall Sell My Car campaign leadsfor assigned dealerships. This role is focused onhigh-volume outbound calling texting and emailingcustomers to convert campaign opportunities intoconfirmed vehicle appraisal appointments.
This is aproduction-driven rolewith clear activity and performance expectations.
Core Responsibilities
- Manage 100% of Sell My Car campaign leads for assigned stores
- Execute outbound calls texts and emails to campaign customers
- Make a minimum of 100 outbound calls per day
- Set and confirm in-store appraisal appointments
- Explain the Sell My Car process clearly and professionally
- Overcome basic objections andmaintainurgency
- Coordinate appointments with store teams
- Accurately log all activity and outcomes in the CRM
Performance Expectations
- 100 outbound calls per day
- Strong contact appointment set and show rates
- Vehiclesacquiredfrom campaign opportunities
- Daily weekly and monthly performance tracking
- Consistent adherence to BDC process and follow-up cadence
Required Skills & Traits
- Confident phone presence and clear communication
- Comfortable with high call volume and repetitive execution
- Organized disciplined and coachable
- Competitive and results-driven
- CRM experience preferred (automotive experience a plus)
- Authorized to work in the USA
- Ability to pass a pre-employment background screening MVR and drug test
- Must have a valid drivers license
Compensation & Growth
- Base pay plus performance-based bonuses
- Incentives tied to appointments shown and vehiclesacquired
- Full-time position with a structured schedule
- Growth opportunities within Vehicle Acquisition and Management
Our company maintains a firm policy of equal employment opportunity for all associates. We hire train promote and compensate associates based on personal and professional competence and potential for advancement without regard for race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.
Sheehy Auto Stores is an Equal Employment Opportunity Employer
Required Experience:
IC
Key Skills
- Mechanic Experience
- Brake Repair
- Dealership Experience
- GM Vehicles
- Suspension Experience
- Alignment
- Auto Glass
- Automotive Diagnostics
- Automotive Repair
- Service Technician Experience
- Shocks & Struts
- Automotive Service
About Company
Join an Award-Winning Team at Sheehy Auto Stores! Proud Recipient of the 2024 Top Workplaces Awards from The Baltimore Sun, Richmond Times-Dispatch, and The Was...
