Program Lead

We believe that great leaders build great cities and to do it well requires a team of great people. Join our dynamic team at one of Canadas leading civic engagement charitable organizations as the Program Lead.

Position Details:

• Employment Type: Full-time Permanent
• Reports to: Director Activation
• Direct Reports: None
• Salary Range: $ annually with benefits and 3 weeks paid vacation
• Work Environment: CivicActions work is a hybrid workplace that combines both in-office and remote work. CivicActions physical offices are in downtown Toronto and technology will be provided to support both in-office and remote work. This position may involve some evening and weekend work.
• Anticipated Start Date: Immediately
  
  

Position Description:

CivicAction is seeking a Program Lead to provide logistical administrative and event planning support across various leadership programs and initiatives. The successful candidate will support in the coordination of program delivery and logistics; help facilitate program workshops and sessions; provide administrative and budgeting support; and actively contribute to the design and delivery of organizational activities.

Key Accountabilities:

• Program Support: Provide administrative and logistical support in the planning and delivery of new and existing programs. Attend and participate in events and activities related to program delivery (some evening and weekend attendance required). Conduct research and analysis to inform the development of content and engagement strategies.
• Stakeholder Engagement: Serve as a primary point of contact and coordination for program volunteers and stakeholders. Schedule meetings and provide general coordination support as needed.
• Administrative Support: Maintain Customer Relationship Management databases (i.e. Salesforce) and ensure that stakeholder information is regularly entered and updated. Using an inclusive customer-focused approach recommend and implement ongoing improvements to organizational processes.
• Financial Support: Maintain financial records and with Activation Managers and the Bookkeeper ensure programs budgets are regularly reviewed and align with forecasts.
• Program Evaluation: Track and assess evaluations and key performance indicators (KPIs) across programs.
• Other: Provide additional support as needed including research and communications support. Support fundraising stakeholder management and communications activities as needed.
  
  

Skills Qualifications and Experience

Required Experience:

• College/university degree or equivalent combination of education and experience
• A minimum of 3-5 years of relevant work experience in the areas of project coordination/management programming event planning and/or program administration
• Demonstrated experience supporting the delivery of high-impact programs and events
• Demonstrated experience successfully managing key stakeholder relationships including external partners and contributors advisory committees and/or program participants
• Proven project coordination and project management skills
• Proven success in program evaluation and monitoring including the development of surveys and focus groups as well as internal progress reporting
• Experience in research to inform program design development and implementation is an asset

Desired Skills and Attributes:

• Detail-oriented and self-directed
• Strong organization & time management skills
• Excellent oral and written communication skills
• Accountability reliability and the ability to take initiative
• Commitment to building strong relationships
• Demonstrated openness to differing perspectives comfort with change and excellent team player
• Commitment to continuous learning and strong sense of curiosity willingness to take on new (and sometimes unfamiliar) tasks; ability to pivot course when needed
• Interest in civic/community issues and diversity inclusion & equity
  
  

About CivicAction

CivicActions purpose is to elevatecivic engagement that builds livable inclusive cities in the Greater Toronto and Hamilton Area (GTHA). For over two decades we have been mobilizing leaders and changemakers to champion innovative solutions to accelerate the alignment of actions and to invest in the leadership of tomorrow. Our high impact leadership programs open doors minds and opportunities for young emerging and under-represented leaders in the GTHA.

Our Commitment to Inclusive Workplaces & Inclusive Recruitment

CivicAction is committed to equity and inclusion in our workplace and in our recruitment processes. We encourage applicants of all gender identities and sexual orientations ages ethnicities cultures abilities and life experiences to apply. Accommodations are available for candidates taking part in all aspects of the selection process.

AN IMPORTANT NOTE: Research shows that women and racialized candidates often only apply to positions when they feel 100% qualified. If youre interested in this role but dont see yourself fully reflected in the requirements of the posting we still encourage you to apply or reach out to learn more by emailing .

HERES HOW TO APPLY:

Apply with your résumé and a cover letter by Thursday February:59 ET.Applications will be reviewed on a rolling basis so early submission is strongly applications will not be accepted. Only candidates selected for an interview will be contacted.

For more information about the organization and our work please visit Experience:

Senior IC