IT Desktop Support Engineer

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

As an IT Desktop Support Engineer your job responsibilities will cover the following:

- Perform End User Support Client Management - Perform troubleshooting for client platform related problems.

- Respond promptly to incident investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

- Perform service request related to client platforms.

- Monitor the agreed service level document & maintain the configuration of the systems; provide regular reporting to relevant parties.

- Involve in Tech Refresh project

- Perform follow-up with vendor on replacement of hardware. - Perform asset management & update asset records.

- Perform user account management (eg. Create password reset & delete)

- Perform local server administration to facilitate software distribution & patch management service.

- Manage client platform implementation / upgrade project.

- Ensure deliverables meet service level requirement. Propose and implement action plan when required.

- Established facility management standards/best practices to ensure operation consistency across project / facility management teams.

- Submit progress reports to manager in a timely manner.

Requirements

Qualifications

- Minimum Diploma or Degree in Computer / Electronic Engineering or equivalent discipline

- Preferably with 2or more years related experience in Technology Administration.

- Some Network knowledge will be an advantage

- Computer literacy in MS Office

- Proficiency in Technology will be added advantage

- Independent resourceful result-oriented individuals with a can-do attitude

- Willing to work in Singapore

Interested candidates may apply directly tocc for immediate processing of your application.

Required Experience:

DescriptionAs an IT Desktop Support Engineer your job responsibilities will cover the following:- Perform End User Support Client Management - Perform troubleshooting for client platform related problems.- Respond promptly to incident investigate & provide temporary &/or permanent resolution of inc...