Lead Consultant Salesforce Marketing Cloud

Job Title: Lead Consultant - Salesforce Marketing Cloud

Career Level :E

Introduction to role:

Are you ready to turn Salesforce Marketing Cloud and Data Cloud into engines that deepen patient engagement and accelerate breakthrough medicines Can you picture leading a high-impact roadmap that converts sophisticated data into significant compliant experiences across millions of touchpoints

As Lead Consultant you will architect and operationalize multi-channel marketing capabilities that connect our scientific breakthroughs to the people who need them. Working closely with marketing leaders and technical teams you will design scalable data models automate journeys and extend platforms to deliver measurable outcomesspeed to market precision personalization and trusted data activation.

This role is made for a hands-on leader who flourishes with ownership clarity of outcomes and real-world impact. You will start by stabilizing and optimizing current journeys then guide adoption of new Salesforce features that unlock performance at global scale always with the patient in mind.

Accountabilities:

Salesforce Solution Design: Design develop and maintain custom solutions within Salesforce Marketing Cloud and Data Cloud that directly support business goals and patient engagement outcomes.

Data Cloud Modeling and Segmentation: Create and optimize data models queries and custom objects to power advanced segmentation personalization and analytics that lift campaign performance.

Campaign Orchestration: Build and automate sophisticated multi-channel journeys using Journey Builder Email Studio Mobile Studio and related tools; quantify impact and iterate quickly.

Automation and Reusability: Develop reusable templates automations and workflows that compress cycle times and improve operational efficiency across markets.

API and Integration Engineering: Develop and handle APIs automation scripts and custom components to extend platform capabilities and connect data reliably across the enterprise.

Compliance and Data Governance: Embed GDPR CCPA and internal standards into data handling and activation; champion privacy-by-design and audit-ready processes.

Performance Optimization: Supervise platform health end to end identify bottlenecks and implement improvements to ensure high availability resilience and speed at scale.

Issue Resolution and Reliability: Fix and resolve technical issues across integrations data processing and campaign execution; implement root-cause fixes that prevent recurrence.

Platform Advancement: Know the latest with Salesforce releases and standards; lead proofs of concept and guide adoption that unlocks new business value.

Documentation Excellence: Develop and maintain comprehensive documentation for custom developments integrations and workflows to enable repeatability and visibility.

Enablement and Training: Deliver training and support to marketing and technical teams on Salesforce Marketing Cloud and Data Cloud protocols; raise capability and self-sufficiency.

Essential Skills/Experience:

• Overall 10 years of development experience with a minimum of 8 years of MarTech development with a solid focus on Salesforce Marketing and Data Cloud.
• Design develop and maintain custom solutions within Salesforce Marketing Cloud (SFMC) and Salesforce Data Cloud tailored to meet specific business needs.
• Create and optimize data models queries and custom objects in Salesforce Data Cloud to support advanced segmentation personalization and analytics.
• Develop and manage APIs automation scripts and custom components to extend the capabilities of SFMC and Data Cloud.
• Work with marketing teams to build and automate sophisticated multi-channel campaigns within SFMC using Journey Builder Email Studio Mobile Studio and other SFMC tools.
• Develop reusable templates automations and workflows within SFMC to streamline campaign execution and improve operational efficiency.
• Ensure compliance with data privacy regulations (e.g. GDPR CCPA) in all data handling processes.
• Supervise the performance of SFMC and Data Cloud identifying and implementing opportunities for optimization to ensure high availability and efficiency.
• Troubleshoot and resolve technical issues related to platform integrations data processing and campaign execution.
• Stay up to date with the latest Salesforce releases features and standard processes continuously enhancing the organizations use of the platforms.
• Develop and maintain comprehensive documentation for all custom developments integrations and workflows within Salesforce platforms.
• Deliver training and support to marketing and IT teams on SFMC and Data Cloud standards ensuring effective platform utilization.
• Strong programming skills in languages such as AMPscript SQL JavaScript and Apex with experience in API development and automation.
• Expertise in Salesforce Data Cloud including data modelling data integration and customer data management.
• Proficiency in Salesforce Marketing Cloud tools including Journey Builder Email Studio and Automation Studio.

Desirable Skills/Experience:

• Knowledge of data privacy regulations (e.g. GDPR CCPA) and their implications on marketing data processing.
• Superb communication problem-solving and analytical skills
• Familiarity with modern development practices and the software development life cycle.
• Ability to handle multiple priorities meet deadlines and produce quality results under pressure.

When we put unexpected teams in the same room we ignite daring thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and bold world.

Why AstraZeneca:

Here technology and science advance side by side to deliver medicines that change lives. You will work at the heart of a high-reaching digital strategy with the investment trust and freedom to experimentbringing unexpected teams togethfuel spark ideas running proofs of concept that become real capabilities and seeing your work ripple across the enterprise to reach patients. We value perseverance alongside ambition encourage open collaboration and offer countless opportunities to learnhackathons multi-functional projects and modern platformsso your impact grows with every release.

Call to Action:

Ready to lead with Salesforce expertise and turn data into life-changing impact Send us your CV today and shape what comes next.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry-leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.