Financial Consulting Manager Payroll Services

Consulting Manager Payroll Services

Payroll Transformation Team

Position Summary

The Consulting Manager Payroll Servicesleads client engagements that assess transition andoptimizepayroll operationsfor Clients looking to transform their internal payroll operations or to prepare for an outsourcingservice delivery model. This role serves as a trusted advisor to organizationstoestablishcompliant efficient and scalable payroll service delivery across multi-state and complex environments.

The manager oversees payroll assessments operating model designtransitionand implementation activitiesbridging consulting strategy with operational execution. This position plays a critical role in delivering measurable value strengthening client relationships and advancing the growth of the managed payroll practice.

Key Responsibilities

Managed Payroll Advisory & Assessment

• Lead comprehensive payroll operational assessments spanning governance compliance controls technology vendor landscape and service delivery maturity.

• Identifyrisks inefficiencies and cost drivers; develop actionable optimizationroadmaps to include outsource readiness.

• Define future-state payroll operating models including roles/responsibilities SLAs KPIs and escalation frameworks.

• Present recommendations and business case outcomes to executive stakeholders.

Process Optimization & Service Delivery Excellence

• Standardize payroll processes controls and documentation across managed clients.

• Establish operational metrics quality assurance frameworks and continuous improvement routines.

• Drive automation error reduction cycle-time improvement and employee experience enhancements.

• Support remediation of complex payroll issues audits and compliance inquiries.

Engagement & Program Management

• Manage multiple client engagements across scope budget timeline and resource allocation.

• Lead cross-functional coordination among payroll operations HR finance IT and third-party vendors.

• Maintaingovernance cadence including status reporting risk management and executive steering updates.

• Ensure adherence to PMO change management and managed services transition methodologies.

Practice Development

• Serve as primary relationship lead during assessment transition and stabilization phases.

• Build trusted advisor relationships withmanaged payroll onboarding team.

• Mentor consultants andanalysts;review deliverables for quality and consistency.

• Contribute toprospect scoping/proposals solution design and thought leadership supporting managed payroll growth.

Qualifications

• Bachelors degree in Business Accounting HR Information Systems or related field.

• 6 years of experience in payroll consulting payroll operations or payroll managed services.

• Demonstrated experience leading payroll outsourcing transitions or payroll system implementations.

• Strong knowledge of U.S.payroll tax wage and hour regulations and compliance controls

• Proven project and stakeholder management across complex multi-entity environments.

• Ability to translate operational challenges into scalable solutions.

Preferred

• Experience within a consulting firmormanaged services provider.

• Exposuretohigh-volume multi-state or global payroll operations.

• Familiarity with major payroll and HRIS platforms (Workday ADPDayforceUKG SAP Oracle etc.).

• Professional certifications such as CPP PMP or Lean/Six Sigma.

• Experience designing SLAs KPIs and governance frameworks for outsourced services.

• Knowledge of Canada or other globalpayroll tax wage and hour regulations and compliance controls.

Core Competencies

• Managed services operating model design

• Payroll compliance and risk mitigation

• Transition and implementation leadership

• Client advisory and executive communication

• Operational excellence and continuous improvement

• Team leadership and talent development

• Commercial awareness and practice growth mindset