Senior Revenue Operations Specialist (fixed-term contract)

Hi were Genio. We create beautifully simple learning tools that boost knowledge skills and confidence.

• Were a SaaS scale up and one of the fastest growing tech companies in the North.
• Theres 100 of us around the UK with our HQ in Leeds.
• Our software is award-winning and used by 100000s of students at over 800 universities & colleges worldwide.
• Were growing so we can achieve our mission to support 1 million students to become better learners by 2030.

About the role

As Senior Revenue Operations Specialist (fixed-term contract) your role will be to own and optimise operations for pre-sales teams processes and systems. Sitting within the RevOps team but working closely with Marketing and Sales to provide the best customer experience and maintain smooth day-to-day operations. This role has a core focus on the delivery of strategically important projects to improve revenue efficiency with ownership of Marketing & Sales Operations.

Meet the team

Youll work closely with our Sales and Marketing teams as well as Finance and Data. Heres an idea of who you might meet throughout the process:

• Luke - Senior RevOps Specialist - Dad to 2 boys who enjoys DIY football the gym and too much coffee.
• Dan - Head of Operational Effectiveness - a father of three (two humans one dog) with a passion for gaming and travelling
• Emily - Revenue Operations Specialist - Wife dog mum and proud fantasy and sci-fi geek

What youll be doing

Systems

• Youll be the go-to expert for systems administration for all Marketing and Sales tech.
• Continuous improvement of workflow configurations (ideally using custom code and other advanced features inside the CRM).
• Taking ownership of technical complex system improvements and implementations.
• Proactively developing a roadmap and strategy for maintaining the best GTM tools that support company and department goals.
• Staying ahead of the competition with market/system knowledge in your space.

Process

• Owning commercial processes across the customer journey with a focus on pre-sale.
• Optimising and refining processes proactively (and reactively when needed).
• Driving scalable processes that support the organizations longer-term goals.
• Engaging with internal stakeholders across the business to gather requirements for systems processes and data needs.

Projects

• Owning planning and delivering core projects that directly contribute towards company goals
• Prioritisation of project work
• Managing stakeholder relationships to achieve optimal outcomes for the project team

About you:

• Experienced with CRMs (HubSpot preferable) and administration / integration of a revenue technology stack
• Technical Skills - HTML CSS basic coding (Python or ) - Willingness to learn or an ability to write code with AI assistance
• Strong data and process literacy. A strong ability to understand and interpret data or processes identify issues or weak points and translate these into actionable items to improve results
• Ability to work in a fast-paced environment and adapt to changing business needs prioritising focus and project managing multiple streams of work
• Excellent communication and collaboration skills across multiple stakeholders including revenue teams data teams and finance
• Meticulously organised with solid time management skills
• Ability to proactively manage stakeholder expectations and provide constructive challenge

Salary and benefits:

55000 - 60000 dependent upon experience

33 days annual leave (Inclusive of bank holidays)

3 gifted days off at Christmas

EMI Share Options Scheme

Generous individual learning and training allowance

Truly flexible hours to suit when you work best

Full home working set up and beautiful collaborative office space

Free Leeds City Centre office parking

Nomad working policy with family travel insurance

Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)

Health cash plan (from glasses to massages)

6% employer pension contribution

Location:

We have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working however some of our roles support remote working within the UK if you live more than 50 miles from the office.

We will discuss ways of working with you at interview however if you have any questions before you apply please reach out to

What to expect next:

Well review your application and provide a response within 1 week. Even if its not the news youd hoped for we appreciate its good to know either way.

If we invite you to meet with us for interview heres an overview of what the process will look like:

1. Screening interview with someone in our Recruitment team (30 minutes).
2. First stage interview with the hiring manager and another Glean colleague (1 hour).
3. Final stage interview which includes a 1 hour culture and values interview plus a 30 minute task. You will be meeting with the hiring manager and one of the Executive Team.

Ahead of your interview you will receive a confirmation email outlining who youll be meeting and when anything youll need to prepare in advance and any resources we think you might find helpful.

Interested in learning more about a career at Genio

Here are a few further resources:

About Genio

Life at Genio

Case studies and user stories

Not quite the right role for you however youd love to be a part of Genios journey

Lets connect! Reach out to and well add you to our network to keep you updated with any future opportunities we think you might be interested in.

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