Executive Strategy & CVP SME

Job Requisition Details

REQ#144197

Position: Divisional Executive - Strategy & Customer Value Proposition (CVP) SME

Reporting Relationship: Managing Executive - SME

Location: Johannesburg Gauteng

Closing Date: 26 February 2026

Talent Acquisition: Bongiwe Mchunu

The Company

Nedbank Group is one of Africas largest diversified financial services organisations with total assets of R1.4 trillion and 7.7 million clients across South Africa and the SADC region. The Groups strategic intent is to drive sustainable growth transformation and clientcentric innovation supported by digital modernisation ecosystem partnerships and strong governance.

Within BCB the SME segment is a core growth engine. It is central to the Groups ambition to deepen market penetration evolve into a digitalfirst business bank and deliver differentiated value propositions across key SME sectors. The business aims to achieve this through strong leadership targeted strategy execution innovation and agile operating models.

Values Alignment

Candidates must demonstrate alignment to Nedbanks values:

• Integrity
• Respect
• Accountability
• PeopleCentred Leadership
• ClientDriven Mindset

Job Family

Strategic - Business & Commercial Banking (BCB)

Leadership Pipeline

Manage Function (MF)

Job Purpose

To assume endtoend accountability for the strategic direction competitive positioning value proposition design transformation agenda and commercial performance of the SME segment ensuring alignment with Nedbank Group and BCB cluster role serves as the strategic architect and business owner responsible for:

• Defining the SME strategy (35year horizon)
• Designing and evolving CVPs and ecosystem models
• Driving digitalfirst innovation and operational efficiency
• Ensuring P&L contribution competitiveness and sustainable performance
• Leading and influencing execution across functions including Sales Credit Product Digital CVM Risk Finance and Operations.

Job Responsibilities

• Strategic Leadership & Business Direction
  • Lead the formulation and execution of the SME 35year strategy ensuring alignment with BCB and Group priorities.
  • Develop and oversee the segments strategic plan commercial roadmap and annual budgets.
  • Drive portfolio tilt growth vectors and strategic investments to achieve the SME value creation agenda.
  • Champion transformation and guide the clusters BEE and corporate citizenship objectives.
  • Strengthen Nedbanks positioning as a responsible corporate citizen through purposeful strategic initiatives.
• Customer Value Proposition (CVP) Ownership
• Lead the design refresh and continuous improvement of marketleading SME value propositions across:
  • Transactional banking
  • Lending (secured & unsecured)
  • Workingcapital solutions
  • Payments & merchant services
  • Digitalfirst services
  • Sectorspecific and vertical propositions
  • Ecosystem partnerships (e.g. marketplaces industry networks)
  • Define pricing incentives bundling and product constructs to maximise revenue and client value.
  • Ensure CVPs deliver improved client experience competitiveness and measurable commercial outcomes.
• Strategic Insight Research & Market Intelligence
  • Build deep datadriven understanding of SME needs behaviours value pools and lifecycle economics.
  • Conduct market modelling competitor assessments and opportunity sizing to guide proposition design.
  • Use insights to shape sales tactics digital journeys credit innovation and sector plays.
• Strategic Programme Leadership & Execution Governance
• Lead crossfunctional delivery of the SME transformation agenda including programmes such as:
  • Digital SME onboarding
  • Digital lending & automated credit
  • Ecosystem & partnership strategy
  • SME analytics roadmap
  • Sector/verticalled CVPs
  • Pricing & revenue design
  • Oversee execution ensure crosscluster coordination remove bottlenecks and track progress across BCB Exco forums.
  • Ensure alignment of processes systems structures and people to enable delivery.
• Financial & Commercial Management
  • Shape the financial plan for SME including revenue margins capital optimisation costtoserve and productivity targets.
  • Manage delivery of key financial metrics such as ROE CTI headline earnings and market share.
  • Evaluate commercial viability of new propositions business models and partnerships.
  • Leverage analytics to improve cluster growth and profitability.
• Stakeholder Collaboration & Influence
  • Influence and collaborate with leaders across Sales Credit Product Risk Digital Operations and Finance to ensure unified segment delivery.
  • Represent SME Strategy and CVP at Group strategy forums governance committees and BCB executive sessions.
  • Strengthen Nedbanks external reputation through engagement with industry partners regulators and professional bodies.
• People Leadership & Organisational Culture
  • Build and lead a highcalibre team of strategists analysts and proposition specialists.
  • Create a culture of innovation transformation and continuous improvement within the SME segment.
  • Manage recruitment capability development coaching performance management and succession planning.
  • Ensure alignment with Nedbanks leadership framework and culture objectives.

Essential Qualifications - NQF Level

Preferred Qualification

• Minimum: Bachelors degree
• Preferred: Masters degree (MBA Economics or related fields).

Preferred Certifications

Executive Development Programme (EDP) - preferred

Minimum Experience Level

• 10 years experience in strategy SME banking business banking or financial services.
• At least 5 years experience at senior management level within financial services.
• Strong track record in:
  • Strategy formulation & execution
  • CVP creation and commercialisation
  • Leading strategic transformation programmes
  • Client insight research analytics and segmentation
  • Multistakeholder leadership and governance
  • Managing P&Llinked strategic portfolios

Competencies:

• Scenario modelling
• Business administration and management
• Governance risk and controls
• Financial principles & commercial modelling
• Pricing and behavioural economics
• Digital platforms analytics datadriven decisioning
• SME banking value pools and market dynamics
• Strategic Influence
• Building Organisational Talent
• Driving Execution
• Business Savvy
• Comfort with ambiguity innovation and transformation

Technical / Professional Knowledge

Behavioural Competencies