DescriptionThe Program Coordinator supports the effective delivery of UTCs Center for Professional Education (CPE) programs by managing day-to-day operations logistics scheduling and program communications. As a primary point of contact for learners instructors and partners this role ensures programs run smoothly and meet institutional standards.
ResponsibilitiesPrograms Operations & Coordination
- Coordinate daily operations for assigned CPE programs including scheduling logistics materials and instructional support
- Serve as the primary operational point of contact for instructors facilitators and internal/external partners
- Support program setup launch delivery change management and close-out activities
- Maintain program calendars rosters records and required documentation
- Ensure program delivery aligns with approved scope timelines budgets and institutional guidelines
Administrative & Team Support
- Contribute to process improvement efforts documentation templates and operational resources
- Participate in team meetings planning sessions and cross-functional coordination
- Provide general administrative and project support aligned with departmental priorities
- Support development and monitoring program budgets in collaboration with leadership
Student Support & Program Experience
- Serve as a point of contact for prospective and enrolled learners regarding program logistics expectations and navigation
- Support onboarding processes orientation materials and pre-course communications
- Assist with attendance tracking completion records evaluations and post-program follow-up
- Identify and escalate learner concerns to leadership as appropriate
- Help foster a positive professional and responsive learner experience
Instructor Partner & Relationship Support
- Assist with sourcing onboarding and supporting instructors facilitators and subject-matter experts
- Coordinate instructor agreements documentation communications and expectations
- Support partnership development and help maintain relationships with employers vendors and community organizations connected to assigned programs
Systems Data & Reporting
- Maintain accurate program instructor and enrollment data across CPE systems/platforms
- Generate reports related to enrollment attendance completion instructor engagement and program performance
- Support audits compliance checks and internal reviews as needed
- Use data to support planning and identify operational improvements
Knowledge Skills and Abilities
- Strong organizational skills to manage scheduling logistics records and daily program operations
- Effective communication and customer service skills for supporting learners instructors and partners
- Ability to maintain accurate data and generate reports related to enrollment attendance and program performance
- Ability to support instructors and partners through onboarding documentation coordination and ongoing communication
- Ability to troubleshoot issues and escalate concerns to ensure a positive learner and program experience
This position is a Limited Duration Appointment (LDA).
A Limited Duration Appointment (LDA) is a form of regular employment for a specific project or for a limited period. An LDA may be established for up to one year with an option to renew the appointment annually for a maximum of three years. Please note that this position may be converted to a permanent position prior to or at the conclusion of three years funding dependent.
Review of applications will begin on February 23 2026and will continue until the position is filled. Applications received by this date will receive priority consideration
QualificationsRequired:
- Bachelors degree
- One (1) to two (2) years of experience in an education training or program support environment
- Relevant education may be considered in lieu of direct experience
Preferred:
- Masters degree
- Three (3) to five (5) years of experience in continuing education professional education extension outreach or workforce development
- Experience supporting non-credit community-facing or adult learner programs
- Work Location:
- University of Tennessee Chattanooga TN Campus
- This is a fully on-site position.
Compensation and Benefits:
- UT Market Range: MR10
- Anticipated hiring salary: $60250 - $65000
- Find more information on theUT Market Range structure
- Find more information onUT Benefits