Senior Tax Services Associate

Gwinnett County, GA - USA

Yearly Salary: $ 47424 - 54538

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Class Summary

THIS POSITION IS OPEN TO CURRENT TAX COMMISSIONER EMPLOYEES ONLY.

Job Description
The Senior Tax Services Associate is responsible for assisting in the day-to-day operations and management of the assigned location. Work assignments may be at any DMV location and reassignments can be made at any time based on operational needs. The position is responsible for the collection and processing of property tax and motor vehicle taxes fees and penalties in compliance with mandated requirements and established procedures. The ability to handle complex and unique situations are required.

Essential Duties

Maintaining branch operations with or without the presence of branch management.
Providing direction to staff.
Prioritizing and assigning tasks.
Ensuring staff is adhering to all applicable laws policies and procedures.
Scheduling recording and analyzing statistics.
Balancing funds and maintaining inventory controls.
Other tasks as assigned.

Grade
The grade for this position is B23(1). Salary will be dependent on education and experience.

Effective 4/11/2023 this position is eligible for the Employee Referral Program.

Minimum Qualifications

High School Diploma or G.E.D.; AND
Four years of customer service experience including at least two years of tax experience; OR
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

Experience using Microsoft Word and Excel
Effective communication skills
Ability to multi-task under pressure
Flexibility and availability in work schedule as assignments may be at any DMV location.

The Department
The Tax Commissioner is an elected Constitutional Officer responsible for every phase of collecting property taxes from processing property homestead exemption applications through preparation of the digest billing accounting and disbursements. Property taxes include those assessed on real estate public utilities and ad valoremtaxes on motor vehicles and mobile homes. These collections are disbursed to state county school and city governing authorities. As a tag agent for the State of Georgia the Tax Commissioner is also responsible for the collection of all taxes fees and penalties for motor vehicles applicable under the Georgia Code. The Tax Commissioner enforces all regulations mandated by the state.

For information related to position-specific essential duties knowledge and skills and physical requirements please click here.

Note:The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department please click here.

Additional Information

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more

Careers with impact

Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.

World-class community

More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

Atlantas Healthiest Employer by Atlanta Business Chronicle
Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.

Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:

Hiring Process
FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.

: Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use

Required Experience:

Senior IC

Class SummaryTHIS POSITION IS OPEN TO CURRENT TAX COMMISSIONER EMPLOYEES ONLY.Job DescriptionThe Senior Tax Services Associate is responsible for assisting in the day-to-day operations and management of the assigned location. Work assignments may be at any DMV location and reassignments can be made ...