Account Manager Maintenance & Renewals
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Job Summary
About AppLogic Networks
AppLogic Networks the App QoE company helps network service providers deliver highest quality experience to consumers and enterprises. The companydevelops best-in-class solutions that analyze optimize and monetize OTTapplication traffic going through the networks. With contextual machinelearning-based insights and real-time actions AppLogic Networks has become a global leader in Application Quality of Experience (QoE).As part of this innovative and exciting company you will drive innovation inapp-driven cloud and hybrid solutions designed to accelerate time-to-valueacross network planning engineering and operations. Join the team andcontribute to what makes AppLogic Networks unique in the market: superior App QoE!
The Role:
Are you a driven sales professional ready to ignite growth win back high-value customers and make a global impact AppLogic Networks is expanding our world-class sales organizationand were looking for a Account Manager - Maintenance &Renewals who thrives in fast-paced environments and loves turning opportunity into revenue.
As a key contributor to our global growth strategy youll fuel pipeline creation reactivate dormant accounts and hunt net-new opportunities across the SMB Enterprise and Small Telco segments. Youll work closely with Sales Leadership Marketing and Channel Partners to build momentum and close dealsall while owning a quota and making your mark on an industry leader.
What Youll Do
- Negotiate and sell annual support and maintenance contracts with partners and customers
- Drive revenue by supporting existing clients with annual maintenance contracts
- Educate customers on different support tiers and Service Level Agreements
- Ability to upsell and engage with customer to increase Renewal funnel and selling PS services
- Participate in regular meetings and conference calls with partners customers and sales team members to help qualify opportunities and recommend additional helpful services
- Work with larger sales account team to understand how support fits with other product expansion opportunities within a customer
- Strong documentation and lead generation usage of Salesforce
- Will become proficient in AppLogic Networks technology and portfolio suite-understanding of customer systems and network to work with Professional Services and/or outside partners
- Work with the Director Renewals regarding global forecasting and pipeline management
- Handle revenue leakage and quoting calculations
- Provide coverage and support for account managers
- Conduct customer presentations to recommend the best AppLogic Networks support solution that fits their business needs
- Build quotes and get internal approvals using the standard process
- Work with Legal and Finance on contractual terms
- Regularly present business updates to leadership
What You Bring (Required)
- Strong experience with relationship building and client engagement
- Experience working with Salesforce
- Strong process and operational background
- Ability to use multifaceted prioritization to handle quote volume
- Services Sales background
- Sophisticated in Excel
- Excellent communication and negotiation skills
- Ability to build relationships
- Presentation skills
- Enjoys working in a team environment and being part of a fast-growing company delivering ground breaking technology
- High integrity
- A self-starter attitude with the drive to excel in a fast-paced target-driven sales environment.
Work Experience Education & Certifications
- Bachelors degree technical institution equivalent or working experience
- 5 years of sales and customers support within the IT/Telecommunications/Security industry working with Tier-1 mobile and/or fixed line service providers
Work Conditions
- Hybrid role
- Flexible hours to support cross-regional collaboration.
What you can expect from us
- Flexible working hours hybrid work environment (occasionally may be required to take afterhours call)
- Career development and advancement opportunities
- Fast-paced office environment
- At AppLogic Networks we understand the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
- AppLogic Networks believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities social events and other initiatives to promote a sense of camaraderie among employees.
- AppLogic Networks offers competitive salaries and a comprehensive benefits package including health insurance and other perks to ensure the well-being and financial security of its employees.
Required Experience:
Manager
Key Skills
- Industrial Equipment
- Industrial Maintenance
- Facilities Management
- CMMS
- Ammonia Refrigeration
- Maintenance Management
- Plastics Blow Molding
- OSHA
- Maintenance
- Programmable Logic Controllers
- Supervising Experience
- Manufacturing
About Company
Sandvine helps organizations run world-class networks with Active Network Intelligence, leveraging machine learning analytics and closed-loop automation to identify and adapt to network behavior in real time. With Sandvine, organizations have the power of an intelligent automated plat ... View more
