JIRA and Confluence Administrator Developer

AMERICAN SYSTEMS is seeking a technically deep Jira and Confluence Administrator / Developer with 4 - 6 software development experience and a Secret Clearance to support customize and optimize our Atlassian infrastructure. This role will partner closely with engineering project and IT teams to streamline workflows improve productivity and ensure Jira-Confluence align with project requirements and best practices. This role functions as an internal platform engineer responsible for system architecture automation integration and performance of Jira and Confluence.

• Administer configure and maintain Jira Software Jira Service Management Jira Assets and Confluence
• Design and optimize Jira workflows issue types custom fields screens and permissions
• Develop and maintain Jira automations dashboards and reports for engineering and leadership
• Manage Confluence spaces templates permissions and knowledge architecture
• Integrate Jira and Confluence with CI/CD pipelines version control systems and other development tools
• Create data-driven dashboards using Jira Query Language (JQL) custom metrics and third-party reporting tools
• Troubleshoot system issues performance bottlenecks and user access problems
• Evaluate install and maintain Atlassian Marketplace apps; develop custom plugins where required
• Provide user training documentation and best-practice guidance
• Lead Jira/Confluence cloud migrations upgrades and performance tuning
• Ensure security compliance and data integrity across Atlassian tools

#LI-EW1

• Bachelors degree in Computer Science Information Systems or equivalent experience
• Active Secret Security Clearance. Willing to obtain TS/SCI
• 4-6 years of hands-on experience administering Jira and Confluence
• Software development experience (Java Python Groovy or similar)
• Strong understanding of Agile and DevOps practices
• Experience with Jira automation scripting or REST APIs
• Familiarity with source control systems (Git GitHub GitLab Bitbucket)
• Strong analytical problem-solving and communication skills

Preferred Qualifications

• Atlassian Certified Professional (ACP) credentials
• DoD 8140 Certification Preferred
• Experience integrating Atlassian tools with CI/CD platforms (Jenkins GitHub Actions Azure DevOps)
• Knowledge of cloud administration (Atlassian Cloud AWS Azure)
• Experience supporting large-scale or enterprise Jira implementations
• Exposure to ITSM frameworks and Jira Service Management

Key Competencies

• Technical systems thinking
• Process optimization and automation
• Cross-functional collaboration
• Attention to detail
• Customer-focused mindset