Lead Specialist GES PSC

Job Title: Lead Specialist GES PSC

Location: Hyderabad India

The Lead Specialist GES PSC acts as the primary point of contact and escalation for all endtoend ProcuretoPay (P2P) activities ensuring timely procurement accurate invoice processing and seamless payments. The role holds endtoend accountability for operational P2P performance while driving process excellence through stakeholder coordination issue resolution standardization and support for automation initiatives to enhance compliance efficiency and service quality.

At dsm-firmenich being a force for good is not optional. Diversity Equity & Inclusion is a shared responsibility woven into our daily work benefiting our People Customers & Communities and driving business value. Equal access to opportunities is a given belonging is a shared feeling authenticity is celebrated.

Your key responsibilities

• Act as primary SPOC for endtoend P2P operations
  Serve as the first point of contact and escalation for all P2P matters bridging internal stakeholders (requisitioners Finance Sourcing business units) and external suppliers to ensure smooth transaction execution.
• Resolve escalations and ensure timely financial processing
  Accountable for resolving blocked invoices urgent payments GR/IR reconciliation supplier payment issues and expediting goods and services to ensure ontime delivery and accurate payments.
• Lead stakeholder support training and gatekeeping
  Conduct P2P operational meetings and walkin support sessions deliver trainings for requisitioners and budget holders and maintain gatekeeping standards by guiding correct channels vendor selection and compliance practices.
• Manage tickets supplier interactions and master data checks
  Handle escalated tickets from vendors and internal customers manage supplier calls support vendor master data verification and perform quarterly maintenance activities (AIO supplier list SIM/COA tables balance confirmations)
• Drive process optimization and continuous improvement
  Perform rootcause analysis on recurring issues identify process bottlenecks and lead standardization and continuous improvement initiatives to enhance quality efficiency and service delivery.
• Support automation and scalable P2P solutions
  Contribute to and support automation initiatives and deployment of digital solutions to improve transactional accuracy workflow effectiveness and scalability across GES Procurement & Supply Chain operations.

We Bring

• A purpose-led performance-driven work environment.
• Opportunities to lead complex workplace operations and projects.
• A collaborative culture that values innovation and operational excellence.
• Career growth across functions sites and global teams.
• Continuous learning and development through structured programs.
• An inclusive supportive workplace that encourages new ideas.

You bring

• Bachelors degree with relevant work experience in shared services operations
• 5 years of relevant experience in P2P or shared service operations with stakeholder facing experience is preferred.
• Experience utilizing procurement technologies such as SAP Ariba and data analytics software likeCelonis Sievo & Tableau will be an advantage
• Fluent in English written & oral. Foreign languages (German/French) would be an added advantage

About dsm-firmenich

At dsm-firmenich we dont just meet expectations we go beyond them. Join our global team powered by science creativity and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare the impact of your work here will be felt by millions every single day. Whether its fragrance that helps you focus alternative meat thats better for the planet or reducing sugar without losing flavor this is where you help shape the future of nutrition health and beauty for everyone everywhere. And while youre making a difference well make sure youre growing too. With learning that never stops a culture that lifts you up and the freedom to move across businesses teams and borders. Your voice matters here. And your ideas Theyre essential to our future. Because real progress only happens when wego beyond together.

Our application process

Interested in this position Please apply online by uploading your resume in English via our career portal ( For further information please contact Teena Khan Talent Acquisition Business Partner ().

Inclusion belonging and equal opportunity statement

At dsm-firmenich we believe being a force for good starts with the way we treat each other. When people feel supported included and free to be themselves they do their best work and thats exactly the kind of culture were building. A place where opportunity is truly equal authenticity is celebrated and everyone has the chance to grow contribute and feel they proud to be an equal opportunity employer and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing were committed to reflecting the world we serve. We welcome candidates from all backgrounds no matter your gender ethnicity sexual orientation or anything else that makes you you. And if you have a disability or need any support through the application process were here to help just let us know what you need and well do everything we can to make it work.

Agency statement

Were managing this search directly at dsm-firmenich. Were not accepting agency submissions or proposals involving fees or commissions for this role.