KAM Marketplaces Social Commerce & Omnichannel

milan - Italy

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Your Tasks

We are seeking aKey Account Manager (Nivea Labello & Hansaplast) to join our E-commerce team based in Milan.

Your Impact:

In this role you will play a key part in accelerating our e-commerce growth by managing and developing strategic customer relationships with main Marketplaces & Omnichannel E-retailers. You will act as a trusted partner for key accounts translating customer needs into tailored commercial strategies and ensuring sustainable long-term value creation for both the company and its partners.

Key Responsibilities:

Analyze strategic marketplaces and identify market and channel opportunities in the Marketplaces world
Lead regular meetings and business reviews with clients to align on objectives and performances
Work closely with internal teams such as marketing shopper & costumer controlling supply chain and customer service
Plan and execute online visibility and promotional initiatives
Develop maintain and update account development plans
Track performance KPIs and prepare commercial reports
Proactively manage issues and support future growth initiatives

Organization & Reporting Line:

You will report directly to the Pure Players & Omnichannel Italy Lead and collaborate cross-functionally with multiple internal stakeholders.

Your Profile

Your Profile:

Degree in Economics Marketing Business Administration or related fields
24 years of experience in Sales eCommerce Marketing or Trade Marketing roles
Strong interest in digital channels and e-commerce dynamics
Experience and knowledge of social commerce including the management of salesand campaigns on social platforms; closing collaborating with Digital Marketing team
Strong knowledge of major online Beauty & Personal Care marketplaces such asZalando and similar platforms and understanding of marketplace business models
Experience in catalog and product content management in line with marketplaceguidelines
Knowledge of pricing promotions and Retail Media solutions
Ability to analyze marketplace performance data and identify growth opportunities
Excellent communication negotiation and relationship-building skills
Proactive mindset strong ownership results orientation and adaptability in fast-pacedenvironments

What We Offer:

Permanent full-time employment contract
Competitive compensation package with performance-based variable incentives
Company tools and a structured benefits program
A dynamic and collaborative working environment with opportunities for professional development

Your Tasks We are seeking aKey Account Manager (Nivea Labello & Hansaplast) to join our E-commerce team based in Milan.Your Impact:In this role you will play a key part in accelerating our e-commerce growth by managing and developing strategic customer relationships with main Marketplaces & Omnichan...