Operations Implementation Lead

The Operations Implementation Lead for Pub Partners will play a critical strategic leadership role ensure not only the seamless delivery of operational processes but also aligning these processes with the long-term vision and objectives of the L&T estate. This position serves as the essential strategic link between all Head Office functions and the Operations Team championing operational excellence driving a unified approach and translating the overarching Pub Partners Strategy into actionable measurable outcomes. The successful candidate will act as a catalyst for continuous improvement and innovation leveraging their expertise in the L&T sector superior communication and organisational capabilities and proven ability in planning and execution to drive sustainable growth and competitive advantage.

Qualifications :

• Operational Oversight: Oversee the daily operations of the Pub Partners network ensuring adherence to company standards KPIs and operational procedures.
• Process Improvement: Identify implement and monitor process improvements to maximise efficiency and profitability for both the company and its partners
• Compliance & Operational Standards: Ensure all pubs comply with their purchasing obligations and Quality assurance.
• Partner Support: Driving Partner & BDM engagement across commercial initiatives and big event planning.
• ESG: Deliver in line with PP strategy Macmillan & Energy Efficiency
• Asset Optimisation: Ensure alignment across Greene King & Pub Partners on asset optimisation initiatives and supporting process
• Reporting: Prepare regular reports for senior management on operational performance risks and opportunities.
• Project Management: Lead or support company-wide operational projects and initiatives as required.
• Gate Keeper to Field Effectiveness and embedding it into PP ways of working.
• Proven experience in L&T operations or similar background.
• Strong understanding of Pub L&T operations Pubs Code (Both England & Scotland) licensing and compliance.
• Excellent organisational and planning skills.
• Outstanding communication and interpersonal abilities with a track record of building positive relationships.
• Ability to analyse data and make informed recommendations.
• Experience in training and developing teams or partners.
• Capable of managing multiple priorities in a fast-paced environment.
• Proficiency in MS Office and relevant management software.
• Degree or equivalent experience in business hospitality management or a related field.
• Relevant industry certifications (e.g. health & safety food safety personal licence) are advantageous.
• Evidence of strong Lease & Tenanted experience

Additional Information :

Were all about rewarding our teams hard work thats why

Youll receive a competitive salary pension contribution as well as:

• The chance to further your career across our well-known brands  as one of the industrys top apprenticeship providers we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
• Free employee assistance program mental health well-being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
• Refer a friend who do you know who could be interested in a new role When they are placed you could earn 1500 for referring them!
• Wagestream access your wage before payday for when life happens.
• Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more

Remote Work :

No

Employment Type :

Full-time