Guest Service Associate

Portland, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Greet guests determine needs assign open lanes and provide startup instructions as necessary.
Answer guest inquiries over the phone and in-person; providing accurate information.
Inform guests of upcoming promotions specials and events.
Confidently operate the POS System making accurate transactions while operating lanes collecting payments returning change and printing reports or scores.
Issue record and redeem gift certificates coupons etc. ... according to company policy.
Balance receipts count cash and complete daily shift paperwork.
Manage lane inventory and assists with lane turnover tasks.
Maintain a sanitary organized and presentable area.
Communicate with pit crews; operate call buttons relay information log calls check response time.
Perform various duties related to vending machines; remove count and record vending money restock items etc.
Perform opening and closing duties as required.
Monitor guests for rule violations.

Required Experience:

Greet guests determine needs assign open lanes and provide startup instructions as necessary.Answer guest inquiries over the phone and in-person; providing accurate information.Inform guests of upcoming promotions specials and events.Confidently operate the POS System making accurate transactions wh...