Coating Advisor Mexico

Job Title:Coating Advisor

Location:Mexico(Veracruz Mexico City MonterreyMazaltan Monclovapreferred)

Schedule: Remote
Department:Technical Services

Reports To:Area Manager Service Operations

Travel Requirement:Up to 85% travel both domestic and international with a valid US visa.

Important: Please submitCVsin English

Hempel founded in Denmark in 1915 is a world-leading supplier of trusted coating solutions. Across the globe our products protect and beautify buildingsinfrastructureand other assets and play an essential role in our customers businesses. They help minimize maintenance costs improve aesthetics and increase energy brands HempelNeogard Crown PaintsWattyland Farrow & Ball weprovide solutions forthe Marine Energy Infrastructure and Decorative industries.

Job Summary: Hempel isseekingan experienced and technically skilled Coating Advisor to join our Technical Services team in Mexico. This roleis responsible forproviding technical advice and support to sales teams as well as conducting technical analyses of product configurations todeterminecustomer-specific pricing. Key responsibilities include preparing and conducting technical sales briefings for customers and company representatives researching customer technical specifications estimating the costs resources time and technical requirements for modifying configuring and installing products or solutions and evaluating sales proposals to ensure they are technically accurate and aligned with the organizations quality standards.

EssentialResponsibilities:

• Fulfill assigned projectsin accordance withthe requirements of the Work Orders.

• Advise customers on the correct use of Hempel products and paint systems by following instructions provided in current technical documentation (Product Data Sheets application instructions or other relevant technical materials).

• Ensure compliance with agreed painting specifications including technical standards work procedures and best painting practices.

• Keep all parties informed of work progress through Progress case of deviations or non-conformities notify the customer in writing provide recommendations for preventive/corrective actions and follow up on their implementation.

• Monitor and control paint inventory for the project providetimelyupdates to front/back officesales and ensure proper implementation of paint consumption planning and procedures.

• Conduct coating condition surveys onshore and offshore as.

• Activelyparticipatein claim handling procedures andassistin their resolution.

• Provide pre-sales and/or post-sales technical support to customers including testing andmaintainingproducts equipment and services; evaluate and recommend new products or equipment upgrades as needed to meet customer requirements.

• Monitor and resolve recurring issues to ensure ongoing customer satisfaction.

• Manage complex and large-scale projects effectively.

• Train customers on the features and application of purchased products when needed.

• Ensure quality andtimelyreporting of all work activities.

• Support the sales forceregardingtechnical aspects of the companys products and services.

• Complete all required reports with high quality and on time.

• Utilize information tools efficientlyin accordance withHempels procedures.

• Ensure all Technical Services staff equipment is used according to project procedures and specifications and that all equipment is calibrated and in good working condition.

• Comply withtraining programs toacquirethe necessary skills knowledge and behaviors.

• Travel to project sites and prepare/distribute technical reports; travel accounts for approximately 80% of working time both domestically and internationally.

• Conduct work safely and responsibly following Hempels HSE guidelines and the HSE procedures of each worksite.

• Use all required personal protective equipment (PPE) and ensure it is always in good condition for the job

Minimum Qualifications:

• Fluency in Spanish and English is

• Minimum 2 years of experience as a Coating Advisor in a technical service role(rail marine or oil and gas a plus)

• Relevant certifications such as NACE FROSIO ABRACO or IARCOR.

• Strong knowledge of the paint andcoatingsindustry.

• Technologically proficient and comfortable using digital reporting tools.

• Universitydegree in Chemistry or a related field is a plus.

• Completion of required internal training as outlined in Hempels Group Training Policy.

What is in it for you

• Christmas bonus: 13-month payment30 days

• Medical Insurance (private) by employee and direct family

• Life Insurance

• Annual Bonus

• Pantry Card

• Saving fund

• Orienta PAE

• Optional Retirement Plan with company contribution

Applicants must be legally authorized to work inMexico. Direct applicants only; we are not engaging with outside recruitment agencies.