People Operations Assistant

• Provide professional and responsive customer service to employees applicants and external stakeholders by answering questions resolving issues and directing inquiries appropriately.
• Serve as a point of contact for general HR inquiries including answering and directing phone calls responding to emails and assisting walk-in visitors as applicable.
• Manage incoming and outgoing mail and correspondence including distribution of HR-related documents and maintaining organized records.
• Maintain accurate and confidential electronic Human Resources files including personnel records correspondence reports compliance documentation and related materials.
• Prepare and process internal HR action forms (e.g. status changes) and ensure all updates are completed accurately and in a timely manner.
• Coordinate and schedule internal and external meetings and interviews including calendar management logistics catering arrangements and serving as the primary point of contact when assigned.
• Attend meetings as required; prepare and distribute agendas; record and distribute meeting minutes; track action items; and follow through to ensure timely completion.
• Assist in the development and maintenance of committee charters and provide administrative support to ensure meetings operate efficiently and effectively.
• Support the coordination and management of HR and People Operations workflows and processes to ensure consistency accuracy and accountability.
• Manage the HR inbox by responding to delegating and tracking inquiries to ensure timely resolution.
• Process HRIS updates required documentation and requisitions including oversight of electronic records and transfer of new hire information between recruitment of HRIS systems and shared drives.
• Generate and distribute HR reports including attendance new hire compliance exclusion and turnover reports as well as ad hoc reports as requested.
• Maintain HR tracking logs spreadsheets and compliance records including required governmental reporting such as Annual EEOC filings.
• Assist with the administration of HR systems including HRIS systems ensuring forms workflows and documentation remain current.
• Support pre-employment screening processes onboarding and employee separation procedures including documentation scheduling communications and coordination with internal departments (e.g. IT).
  

• Working with a variety of personalities maintaining a consistent and fair communication style.
• Satisfying the needs of a fast-paced and challenging company.

• High school diploma or equivalent required.
• Monday- Friday 8:00am- 5:00pm on-site (Roseburg OR)
• Minimum of 23 years of administrative experience preferably within Human Resources or People Operations.
• Experience working with HRIS systems and maintaining accurate confidential employee records.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) and experience working within shared drive or cloud-based environments.
• Strong organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Demonstrated ability to handle sensitive and confidential information with discretion professionalism and sound judgment.
• No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid)
• Proficient computer skills including MS Office suite.

• Associates degree or higher in Human Resources Business Administration or related field.
• 3 years of administrative experience preferably within Human Resources or People Operations.
• Experience with HRIS systems HR administrative processes and performance management systems.
• Working knowledge of HR compliance requirements including EEOC reporting and related regulatory obligations.
• Experience working in a healthcare and/or nonprofit environment.
• SharePoint/ Intranet experience
• Experience considering the impacts of the work on multiple communities including communities of color in technical analysis.
• Experience working on a diverse team with different communication styles.
• Bi-lingual translation or translation capabilities a plus

• Full Time
• Exempt position
• On-site Employee Monday- Friday 8:00am 5:00pm

• Monday through Friday - 8:00am - 5:00pm; standard business hours with flexibility to meet service timelines.

• Remote (Oregon residents only)with occasional travel as needed. Our remotework policy requires a stable work location within the hiring state; multistate routine work isnt supported.
• This position is only open to applicants residing in Oregon.

• Wage Band : $54000 $66000
• Salary is dependent upon skills experience and education.
• Generous benefit packages including Paid Time Off (PTO) Health/Vision/Dental Insurance 401k with a 6% company match gym membership reimbursement tuition reimbursement and more.

About Umpqua Health

At Umpqua Health were more than just a healthcare organization; were a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County Oregon where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care specialty care behavioral health services and care coordination to ensure our members receive holistic integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible high-quality healthcare services. From preventative care to managing chronic conditions were dedicated to empowering healthier lives and building a stronger healthier community together. Join us in making a difference at Umpqua Health.

Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind ensuring that all employment decisions are based on qualifications merit and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment including hiring training promotion and compensation without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under federal state or local law.