Methods Analyst II Information Auditor Team Lead

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The RMS Support Unit (RMSSU) of the Edmonton Police Service (EPS) requires One (1) self-motivated and organized individuals with exceptional analytical skills knowledge and proficiency in leadership and supervision practices to lead a team of Information Auditors and Data Entry Unit clerks.

Key responsibilities of this position include:

• Providing leadership and mentoring for a team of Information Auditors and Data Entry Clerk; including the training planning prioritization and coordination of work assignments.
• Setting performance goals monitoring progress supervising performance management activities and providing reports on all staff performances.
• Review approve and manage work schedules of staff providing regular reports on staff availability.
• Creating a strong team environment with a strong focus on providing customer service to the EPS and external policing partners.
• Establish and improve processes to enable successful recommendations of changes within RMS to meet specific unit and customer business needs; this includes participating in User Acceptance Testing.
• Oversee and work collaboratively with stakeholders to develop and deliver service wide training for new users in relation to the RMS.
• Work collaboratively with the Business Intelligence units and other stakeholders to review and ensure compliance of RMS data is maintained.
• Work collaboratively with the RMS Development Unit to build governance standards procedures and policy in relation to the RMS.
• Working with the Manager in the change management initiatives which support the overall transformation of the organization as it relates to the RMS.
• Conduct RMS audits for internal purposes and as required for court requests; end result may require attendance in court.
• Administer and monitor access to confidential files by managing the Access Control List (ACL) within the RMS.
• Work with the Information Auditors by providing guidance and expertise in order to correct complex information errors in the RMS by investigating analyzing the data and correcting issues.
• Work with the Continuing Education Unit to create training products and facilitate training sessions for new users to the RMS.
• Other duties as related.

• University graduation (preferably at the Masters level) in Business Administration Industrial Engineering or a discipline as required by area of specialization and a minimum of four (4) years directly related working experience is required.
• Experience with the Niche RMS software is an asset.
• Proven ability to adapt in order to manage changing priorities complex information and issues in a timely manner
• Skilled in exercising good tact sound judgement and firmness in dealing with difficult situations and individuals.
• Proven time management organizational and leadership skills
• Ability to critically analyze issues to make decisions recommend viable and effective solutions and summarize and manage information
• Ability to effectively supervise the daily ongoing activities of a large workforce including performance monitoring and attendance management.
• Strong conflict management problem solving and consensus building skills.
• Consulting and conflict resolution skills including ability to handle and address controversial situations
• 3 years of providing supervisory and leadership experience
• Strong skills with Microsoft Office are required.
• Strong skills with Adobe Suite would be an asset.
• Ability to work in a high paced environment with capacity for multi-tasking.
• Must be able to work independently and in collaboration with others and as part of a team.
• Awareness of FOIPP Legislations and knowledge in numerous provincial and federal legislations EPS policy and procedures City of Edmonton policy and procedures UCR policies and procedures as well as the CAD & Niche Management Unit policies and procedures and criminal code

Hours of Work: Variable 10 hours shifts between 0600 to 2100 7 days a week. After hours callouts on a rotational schedule.

Salary Range: 21B Grade 032: $48.774 - $61.628 (Hourly) $3901.90 - $4930.20 (Bi-Weekly) $101840.11 - $128679.26 (Annually).
The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and a cover letter with your online application.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances exigent or otherwise as required by the Human Resources Division.
• Please note that the option to work remotely is not currently available.
• Applicants may be required to undergo a knowledge or skills assessment test.

Applicants who have completed post-secondary education outside of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS) ( ) or another recognized Canadian credential evaluation service. For a list of designated evaluators please visit the Alliance of Credential Evaluation Services of Canada ( an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicants educational qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade the Trade Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at .

HR Technician: CZ