Workforce Management Program Lead (Dayforce)
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Whats the Role
Are you a Dayforce WFM guru At your best when youre improving systems influencing operations and using data to drive smarter decisions
Dexterra Group is looking for a Workforce Management (WFM) Program Lead to play a critical role in shaping how we schedule track forecast and manage labour across a diverse operationally focused organization. This role sits at the intersection of Operations HR Payroll and ITwith real influence real complexity and real impact.
What Youll Be Doing
The WFM Program Lead provides functional leadership for our Workforce Management capabilities with a strong focus on Dayforce Time & Attendance Scheduling Labour Forecasting and Absence Management.
Youll act as the subject matter expert for workforce practices and WFM system functionality helping the business balance operational performance cost control compliance and the employee experience.
Details
- Leading daytoday Workforce Management operations and system effectiveness.
- Acting as the functional owner for Dayforce WFM modules translating operational needs into practical system configurations.
- Supporting workforce strategies that balance service levels labour cost and employee experience.
- Monitoring enterprise WFM KPIs such as labour utilization overtime schedule adherence and absences.
- Identifying opportunities to improve productivity forecasting accuracy and labour efficiency.
- Partnering with Operations leaders to optimize staffing models and scheduling practices.
- Ensuring WFM processes comply with employment standards collective agreements and internal labour policies.
- Supporting payroll readiness audits and issue resolution in partnership with HR and Payroll.
- Leading WFM testing enhancements and releases with minimal operational disruption.
- Providing functional guidance and mentoring to WFM analysts and schedulers.
- Driving standardization best practices and continuous improvement across the organization.
Qualifications :
Who were looking for
- Youre a workforce management professional who understands both systems and operations and youre comfortable influencing across functions.
- A post-secondary degree in Business HR Operations Information Systems or equivalent experience.
- 7 years of experience in Workforce Management labour scheduling or time & attendance.
- Handson experience with Dayforce WFM (Time & Attendance Scheduling Absence).
- A strong understanding of labour laws scheduling practices and payroll impacts.
- The ability to analyze workforce data and turn insights into practical action.
- Clear confident communication skills and a collaborative working style.
Bonus points for
- Experience in large multisite unionized or regulated environments.
- Dayforce WFM certification or comparable HCM/WFM platform experience.
- Experience supporting workforce transformations or optimization initiatives.
- Familiarity with Agile ITIL or continuous improvement methodologies.
- Experience working in workforceintensive industries such as hospitality facilities management or remote operations.
Additional Information :
WHATS IN IT FOR YOU
- Be part of an industry thats more important than ever!
- Award winning safety culture.
- A flexible hybrid work model.
- Supportive team environment with room to grow together.
- Employee Referral Program.
- We are growing!
- Certified as a Great Place to Work 2025-2026!
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race colour religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.
We thank all applicants for their interest and will contact those candidates selected for interview.
Note we are not accepting candidates from recruitment agencies.
#IND3
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just ... View more
