Automotive Service Lane Manager
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Job Location:
Huntsville, AL - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Lexus of Huntsville is Hiring an Experienced Automotive Service Lane Manager!
We Offer:
- Industry Leading Pay
- Award Winning Shops
- State of the Art Facilities
- Bonuses Incentives and more!
The Service Lane Manager is responsible for managing the Service Drive by optimizing productivity managing workflow ensuring high customer satisfaction and overseeing daily operations while working directly with the Service Manager Parts Manager BDC Manager Warranty Manager and the Fixed Operations Director.
Requirements:
- 3 years of experience in an automotive repair facility
- 1 years of supervisory experience
- Familiarity with automotive service operations including repair order processes warranty compliance and service documentation
- Understanding of dealership policies industry regulations and safety standards
- Greet and assist customers in a friendly and professional manner with ability to address customer inquiries and concerns promptly and efficiently
- Ensure high levels of customer satisfaction and maintain positive customer relationships
- Manage the workflow of the service lane to maximize productivity and efficiency by accurately documenting all service activities
- Monitor and control work schedules and labor costs
- Communicate with customers before there are problems and get involved in escalated customer issues
- Cooperate with other dealership managers and team members to resolve customer issues as needed
- Quality-check completed repair orders for accuracy and compliance with warranty/dealership requirements
- Assist in achieving sales targets for the service department
- Valid drivers license and a clean driving record
Our Benefits Package Includes:
- Medical Dental & Vision Insurance
- Life Insurance Plans
- Short and Long Term Disability Insurance
- 401K Plan Match
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
- Relocation assistance available for qualified candidates
- Shop equipped with the newest technology and equipment
- Career advancement opportunities promote from within
- Training expenses paid to further your career
- Continued education manufacturer hands on and web based training
- Bonuses for tenured employment
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
#5svc
Required Experience:
Manager
Key Skills
- Sales Experience
- Mechanic Experience
- Customer Service
- Dealership Experience
- GM Vehicles
- Management Experience
- Upselling
- Auto Service Management
- Automotive Repair
- Computer Literacy
- Leadership Experience
- Automotive Service
About Company
Lexus of Huntsville is Hiring Automotive Sales Consultants! As part of Lexus of Huntsville, you will be part of a growing, dynamic dealer group with excellent ...
