Customer Operations Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe responsible and sustainable way. We sit at the heart of the supply chain partnering with producers and customers to source make and deliver products that are vital for living. By providing customers with lifes essentials we enable businesses to grow communities to prosper and consumers to live well.
This position is in our Food Enterprise where we are committed to serving food manufacturers food service customers and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry beef egg alternative protein salt oils starches sweeteners cocoa and chocolate.
Job Purpose and Impact
The Customer Operations Specialist will administer routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake confirmation processing and this role you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
Key Accountabilities
- Follow standard procedures and provide insights regarding order status invoices contract balances and other information needed to complete an order to customer facing customer service representatives.
- Oversee customer orders and work cross functionally to confirm credit contract pricing stock allocation and transportation availability alignment.
- Resolve low complexity process issues that follow already defined procedures related to order confirmation processing and fulfillment.
- Support the generation of order related documents using knowledge of local legislation local documentation and basic understanding of local regulations and languages in which customer conducts business operations.
- Update internal stakeholders on order status and any issues.
- Identify potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using your basic analytical capabilities.
- Handle basic issues and problems under direct supervision while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelors degree in a related field or equivalent experience
- Fluency in English
Our Offer
We provide a fast paced stimulating international environment which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
We welcome applications from people with disabilities and are committed to providing an inclusive accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.
Interested Then make sure to send us your CV and cover letter in English today:
Follow us on LinkedIn: is committed to being an inclusive employer. Click here to find out more Experience:
IC
Key Skills
- Financial Services
- Information Technology
- Cost Control
- Corporate Risk Management
- Law
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
