USERIDENTITY & ACCESS MANAGEMENT SPECIALIST (mfd)

Jobs & Karriere Bei Schwarz Corporate Solutions

Job Location:

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the leading ecosystem for a better life. We built the European sovereign cloud STACKIT. With XM Cyber we set new standards in differing cyber crimes. We run AI better than anyone. With us you will find a variety of opportunities to grow and do your best at your calling IT. We exist to improve life with our products and services - for todays generation and future generations. We act future proof!

The impact you will create:

Advanced Incident Management: Act as a 3rd Level Subject Matter Expert within one of Europes largest IAM infrastructures. You will manage complex incidents and service requests ensuring classification and resolution within strictly defined SLAs.
Stakeholder & Community Engagement: Actively participate regular Community Management meetings and take lead responsibility when needed. You will be responsible for official communications and the continuous refinement of Policy and Knowledge Management repositories.
Problem Management & Root Cause Analysis: Identify recurring patterns and underlying problems. You will collaborate closely with IAM DevSecOps teams and Architects to implement sustainable long-term technical solutions.
Identity Lifecycle Operations: Manage high-level requests and incidents related to Permissions Master Data and Access Management. For highly specialized or deep-tier technical errors you will coordinate escalations to specialized product support units.

Experience and skills you will need:

Identity & Access Management (IAM): Experience in IAM processes specifically in User and Role Management is a strong advantage.
Directory & Cloud Services: Hands-on technical skills with Active Directory Microsoft Entra (Azure AD) and LDAP browsers.
Automation & Data (Advantage): Proficiency in PowerShell scripting and SQL queries.
IT Operating Models (Advantage): A solid understanding of IT operating models and service delivery is preferred.
Analytical & Problem-Solving Skills: Strong critical thinking is essential for this role.
Collaboration: Proven ability to work effectively within a globally distributed team and a large-scale corporate environment.
Communication: Fluency in English (both written and verbal) is required. German language is a strong advantage.

Required Experience:

The impact you will create:

Advanced Incident Management: Act as a 3rd Level Subject Matter Expert within one of Europes largest IAM infrastructures. You will manage complex incidents and service requests ensuring classification and resolution within strictly defined SLAs.
Stakeholder & Community Engagement: Actively participate regular Community Management meetings and take lead responsibility when needed. You will be responsible for official communications and the continuous refinement of Policy and Knowledge Management repositories.
Problem Management & Root Cause Analysis: Identify recurring patterns and underlying problems. You will collaborate closely with IAM DevSecOps teams and Architects to implement sustainable long-term technical solutions.
Identity Lifecycle Operations: Manage high-level requests and incidents related to Permissions Master Data and Access Management. For highly specialized or deep-tier technical errors you will coordinate escalations to specialized product support units.

Experience and skills you will need:

Identity & Access Management (IAM): Experience in IAM processes specifically in User and Role Management is a strong advantage.
Directory & Cloud Services: Hands-on technical skills with Active Directory Microsoft Entra (Azure AD) and LDAP browsers.
Automation & Data (Advantage): Proficiency in PowerShell scripting and SQL queries.
IT Operating Models (Advantage): A solid understanding of IT operating models and service delivery is preferred.
Analytical & Problem-Solving Skills: Strong critical thinking is essential for this role.
Collaboration: Proven ability to work effectively within a globally distributed team and a large-scale corporate environment.
Communication: Fluency in English (both written and verbal) is required. German language is a strong advantage.

Required Experience: