ROLE:Store ManagerDEPARTMENT:RetailREPORTING TO: Area ManagerSUPERVISING:Assistant Store Manager and VolunteersAbout the roleAre you passionate about fashion A great people person Able to deliver great sales If that sounds like you wed love to hear from you!A fantastic opportunity has become available for a Store Manager to join us at an exciting time when Octavias retail operations matter more than ever. Through our stores in prime London locations we sell high quality donated goods. Our stores are instrumental in providing a sustainable source of income to support Octavias vital work in the community and we need motivated passionate and forward-thinking people to make this happen and be part of our ambitious Purpose We believe in re-wearing and re-using pre-loved clothes shoes and jewellery. We are very fortunate to receive a wide variety of donations from brands such as Gucci Armani Prada Chanel Stella McCartney and many more across apparel accessories and handbags so are interested in someone experienced in luxury brands who shares our Store Manager you will have overall responsibility for the day-day management of your retail store ensuring that sales and profit targets are achieved with a strong focus on building empowering and leading a team of volunteers as well as your Assistant Store Manager. You will work closely with the retail support team to maximise income ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise Responsibilities We are looking for the successful applicant to take responsibility of the following: Recruiting developing and motivating a high performing result driven team to support in all aspects of running a store successfully Communicating and implementing the retail strategy and initiatives to support the business visionEnsuring the store consistently achieves or exceeds sales KPIs and profitability goals through the effective use of short- and long-term planning expense control and salesReporting on KPI results to the Area Manager on a regular basisGuaranteeing high standards of customer experience in accordance to Octavias brand values and service standardsAnalysing customer profiles buying trends and competitive information to drive business communicate and provide feedback to area managersOverseeing the execution and processing of incoming and outgoing donationsEnsuring the visual presentation of the store always meets or exceeds Octavia standardsCommunicating managing and executing all community engagement initiatives and events within budget and according to all policies and proceduresDelivering the highest standards of operational efficiencies and compliance and taking actions if neededManaging all health and safety issues making sure risk assessments are up to date and any issues are resolved or reported Managing rotas ensuring all shifts are adequately covered at all timesBuilding relationships with the local community recognising potential growth for volunteering and increasing donationsPromoting and managing the Gift Aid processes provide direction and support to store staff to actively maximise gift aid contribution. Ensuring HMRC guidelines are met at all timesOverall management of the store premises including main key holder cash handling and banking procedures are followedManaging the maintenance budget and handling any issues raised by the stores support team reporting any serious issues to the Area ManagerAttending and contributing to regular team meetings and training sharing best practise with Octavias core valuesAs a brand ambassador for Octavia supporting all fundraising activity and championing the Community engagementSupporting the area manager with the recruitment of staffPerson Specification Knowledge and ExperienceExcellent customer service skillsKnowledge of displaying selling and promoting high-end luxury itemsExcellent team working and communication skillsCommercial awareness and ability to create a customer journey to the highest level Ability to stay calm under pressure be a problem solver and decision makerGood level of numeracyAbility to create high end visual displays and store layout At least two years previous experience in a retail environmentAt least one years experience of managing staffOtherUnderstanding and commitment to DiversityA flexible attitudeSalary:28412.99 per annumLocation:Brompton Road LondonHow to Apply:Submit your CV and cover letter online to be opportunity statement:We are an equal opportunity employer.
Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.
We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms
Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.
- Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
- Wereinvesting in our communities to address local issues and create opportunities for everyone
As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategicobjectivescan be found at.
28 days holiday the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Personal development opportunities
Colleague recognition scheme
Weve all got different backgrounds strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions achieve together by working in partnership with others own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abris commitment to safeguarding and promoting the welfare of children young people and adults.
If you share our values and want to make a real difference in the world youre on to a winner and wed love to hear from you!
Were committed to promoting an inclusive culture. We welcome and respect the individual differences life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different everyone is unique.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We cant promise to give you exactly what you want but we do promise to consider it fully.
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal.
Required Experience:
Manager
ROLE:Store ManagerDEPARTMENT:RetailREPORTING TO: Area ManagerSUPERVISING:Assistant Store Manager and VolunteersAbout the roleAre you passionate about fashion A great people person Able to deliver great sales If that sounds like you wed love to hear from you!A fantastic opportunity has become availab...
ROLE:Store ManagerDEPARTMENT:RetailREPORTING TO: Area ManagerSUPERVISING:Assistant Store Manager and VolunteersAbout the roleAre you passionate about fashion A great people person Able to deliver great sales If that sounds like you wed love to hear from you!A fantastic opportunity has become available for a Store Manager to join us at an exciting time when Octavias retail operations matter more than ever. Through our stores in prime London locations we sell high quality donated goods. Our stores are instrumental in providing a sustainable source of income to support Octavias vital work in the community and we need motivated passionate and forward-thinking people to make this happen and be part of our ambitious Purpose We believe in re-wearing and re-using pre-loved clothes shoes and jewellery. We are very fortunate to receive a wide variety of donations from brands such as Gucci Armani Prada Chanel Stella McCartney and many more across apparel accessories and handbags so are interested in someone experienced in luxury brands who shares our Store Manager you will have overall responsibility for the day-day management of your retail store ensuring that sales and profit targets are achieved with a strong focus on building empowering and leading a team of volunteers as well as your Assistant Store Manager. You will work closely with the retail support team to maximise income ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise Responsibilities We are looking for the successful applicant to take responsibility of the following: Recruiting developing and motivating a high performing result driven team to support in all aspects of running a store successfully Communicating and implementing the retail strategy and initiatives to support the business visionEnsuring the store consistently achieves or exceeds sales KPIs and profitability goals through the effective use of short- and long-term planning expense control and salesReporting on KPI results to the Area Manager on a regular basisGuaranteeing high standards of customer experience in accordance to Octavias brand values and service standardsAnalysing customer profiles buying trends and competitive information to drive business communicate and provide feedback to area managersOverseeing the execution and processing of incoming and outgoing donationsEnsuring the visual presentation of the store always meets or exceeds Octavia standardsCommunicating managing and executing all community engagement initiatives and events within budget and according to all policies and proceduresDelivering the highest standards of operational efficiencies and compliance and taking actions if neededManaging all health and safety issues making sure risk assessments are up to date and any issues are resolved or reported Managing rotas ensuring all shifts are adequately covered at all timesBuilding relationships with the local community recognising potential growth for volunteering and increasing donationsPromoting and managing the Gift Aid processes provide direction and support to store staff to actively maximise gift aid contribution. Ensuring HMRC guidelines are met at all timesOverall management of the store premises including main key holder cash handling and banking procedures are followedManaging the maintenance budget and handling any issues raised by the stores support team reporting any serious issues to the Area ManagerAttending and contributing to regular team meetings and training sharing best practise with Octavias core valuesAs a brand ambassador for Octavia supporting all fundraising activity and championing the Community engagementSupporting the area manager with the recruitment of staffPerson Specification Knowledge and ExperienceExcellent customer service skillsKnowledge of displaying selling and promoting high-end luxury itemsExcellent team working and communication skillsCommercial awareness and ability to create a customer journey to the highest level Ability to stay calm under pressure be a problem solver and decision makerGood level of numeracyAbility to create high end visual displays and store layout At least two years previous experience in a retail environmentAt least one years experience of managing staffOtherUnderstanding and commitment to DiversityA flexible attitudeSalary:28412.99 per annumLocation:Brompton Road LondonHow to Apply:Submit your CV and cover letter online to be opportunity statement:We are an equal opportunity employer.
Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.
We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms
Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.
- Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
- Wereinvesting in our communities to address local issues and create opportunities for everyone
As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategicobjectivescan be found at.
28 days holiday the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Personal development opportunities
Colleague recognition scheme
Weve all got different backgrounds strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions achieve together by working in partnership with others own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abris commitment to safeguarding and promoting the welfare of children young people and adults.
If you share our values and want to make a real difference in the world youre on to a winner and wed love to hear from you!
Were committed to promoting an inclusive culture. We welcome and respect the individual differences life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different everyone is unique.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We cant promise to give you exactly what you want but we do promise to consider it fully.
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal.
Required Experience:
Manager
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