Senior Analyst, Insights & Strategy

We are UMG the Universal Music Group. We are the worlds leading music everything we do we are committed to artistry innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music music publishing merchandising and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters and we produce distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse a division of UMG is the preeminent leader in D2C solutions in music defining & delivering the industrys best-in-class service to connect artists with their fans. Established & headquartered in Philly Famehouse powers D2C for UMGs labels artists and Bravado along with a select roster of 3rd party clients. Our success & culture is fueled by collaborationboth within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists providing a full-service solution to grow an artists owned business including strategy creative storefront merchandising fulfillment customer service technology and more.

How We LEAD:

Merchandise and ecommerce are part of the fabric of music culture. For artists its a way to develop and further articulate their brand. For fans its a pathway to connecting more deeply with the artists and the culture they represent.

TheInsights & Strategy teamsits at the center of this work. We transform data into direction build the frameworks and tools that guide decision-making and raise the strategic bar for direct-to-consumer businesses.

This role supports one of the most important complex and fast-moving businesses in our portfolio. The Senior Analyst is deeply embedded with a high-impact account and is responsible for delivering accurate timely and actionable insights that inform high-visibility high-stakes decisionswhile also helping set best-in-class standards that can scale across the broader organization.

How Youll CREATE:

Own Analytics & Insights for a High-Impact Business

• Serve as the primary analytics and insights lead for a key business or account.

• Own ongoing reporting performance analysis and insight delivery across ecommerce merchandising marketing and related initiatives.

• Develop a deep understanding of the business priorities operating rhythms and decision-making context.

Translate Ambiguity into Clear Direction

• Turn fast-moving open-ended business questions into structured analyses grounded in data and business understanding.

• Model uncertainty and explore scenarios in areas where historical comparisons may be limited or nonexistent.

• Analyze why initiatives succeed or fall short producing learnings that inform both near-term decisions and longer-term strategy.

Set and Raise the Bar for Core Analysis & Business Intelligence

• Deliver clear accurate and compelling dashboards analyses and presentations for a wide range of stakeholders including creative teams business leads and operational partners.

• Help develop refine and evolve analytical frameworks reporting standards and tools that can serve as best-in-class models for broader use.

• Balance speed and rigorknowing when rapid directional insight is required and when deeper validation is necessary.

Communication & Collaboration

• Work closely with creative marketing operations and technology teams to ensure insights are relevant understood and actionable.

• Act as a trusted thought partner to stakeholders helping frame questions clarify tradeoffs and interpret implications.

• Collaborate with data engineering and platform teams to improve data quality definitions and workflows that support analytical needs.

Bring Your VIBE:

Core Skills & Capabilities

• Strong analytical and strategic thinking skills with the ability to break down ambiguous problems and turn data into actionable recommendations.

• Excellent communication skillsverbal written and visualtailored to creatives operators and senior stakeholders.

• High standards for accuracy organization and quality in high-visibility work.

• Comfort operating in fast-paced high-accountability environments with shifting priorities.

Analytical & Technical Toolkit

• Advanced Excel skills (financial modeling pivot tables complex formulas).

• Strong SQL proficiency for querying validating and exploring data.

• Strong data visualization skills with the ability to design clear accurate and compelling dashboards and presentations using tools such as Looker Domo Tableau and Data Studio.

• Familiarity with ecommerce or marketing analytics platforms (e.g. Shopify Google Analytics) is a plus.

• You do not need to be a data engineer but you should be comfortable navigating relational databases and data pipelines understanding how data is sourced and transformed and working effectively with data engineering teams to improve reliability structure and accessibility.

Experience & Background

• 24 years of experience in analytics insights strategy finance consulting ecommerce media or similarly data-driven roles.
  A relevant graduate degree may be considered in lieu of some professional experience.

• Experience supporting senior stakeholders or high-visibility initiatives.

• Experience in music entertainment media consumer brands or direct-to-consumer businesses is a strong plus.

• Experience in fast-paced high-stakes environments such as finance or banking can also be highly relevant.

Perks Playlist:

Join an entrepreneurial global organization where authenticity boldness creativity connection drive and insight arent just valuestheyre how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical dental and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes spa treatments meal services travel and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama Arizona Georgia Mississippi North Carolina South Carolina Tennessee and Utah.

For more information please click on the following links.

E-Verify Participation Poster:English / Spanish

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Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.