MSP IT Administrator

UWM

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profile Job Location:

Pontiac, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

UWMseeksa technology-focused professional with advanced scripting capabilitiesspecificallyautomation functionality inMSP includingBOT AIP(ICE solution)andRPA. The ideal candidate willleveragetechnicalexpertiseto support comprehensive technological solutions with a focus on developing efficient reporting mechanisms and automation frameworks. The role involves creating sophisticated scripts(sundown in Dec 2026)for testing and reporting across multiple environments including development integration staging and production platforms. Strong analytical skills are essential for tracking system performance managing transaction processes andprovidingtechnical insights thatoptimizeoperational efficiency.

WHAT YOU WILL BE DOING

  • Design and implement VBScript RPA andAIP solutionsfor generating comprehensive analytical reports across Excel and PDF platforms.
  • Monitor and analyze web services consumption metrics developing predictive models to forecast future usage patterns and cost implications.
  • Develop andmaintainreporting mechanisms for transaction file tracking and performance evaluation.
  • Construct and curate a centralized repository of automation scripts and technical documentation.
  • Establish and manage version control processes for tool-specific code modifications and updates.
  • Validate and ensure operational integrity of reporting systems and associated documentation.
  • Providetechnical insights into transaction workflow processes and their broader systemic implications.
  • Oversee file transmission protocols and support critical disbursement technology infrastructure.
  • Facilitate cross-departmental collaboration to enhance technological integration and operational efficiency.
  • Diagnose and resolve complex technical challenges related to reporting automation script performance and transactional workflows.

WHAT WE NEED FROM YOU

Must Have:

  • Experience in the mortgage servicing industry.
  • Knowledge ofadditionalICE products and tools.
  • Familiarity with other programming or scripting languages.

Nice to Have:

  • BS or BA degree in Information Systems

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical dental vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
  • Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead subject to reasonable accommodation. This document does not create an employment contract implied or otherwise. Employment with UWM is at-will. UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Required Experience:

Unclear Seniority

UWMseeksa technology-focused professional with advanced scripting capabilitiesspecificallyautomation functionality inMSP includingBOT AIP(ICE solution)andRPA. The ideal candidate willleveragetechnicalexpertiseto support comprehensive technological solutions with a focus on developing efficient repor...
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Key Skills

  • IT Experience
  • Mac Os
  • Active Directory
  • Computer Networking
  • DICOM
  • Microsoft Windows Server
  • Windows
  • ITIL
  • Operating Systems
  • Dns
  • Google Suite
  • Troubleshooting

About Company

United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates

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