Community Manager, Education

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About Cantina Labs:

Cantina Labs is a social AI company developing a suite of advanced real-time models that push the boundaries of expression personality and realism. We bring characters to life transforming how people tell stories connect and create. We build and power ecosystems. Cantina our flagship social AI platform is just the beginning.

If youre excited about the potential AI has to shape human creativity and social interactions join us in building the future.

About the Role:
Were looking for a Community Manager - Education to own user and creator education across Cantina. This role sits at the intersection of community product and content with clear ownership over our Help Center and educational resources.

Youll be responsible for how creators learn to use Cantinawhat resources they find how clearly concepts are explained and how effectively we remove friction throughout the creator journey. Education at Cantina goes beyond written documentation and includes tutorials walkthroughs live learning moments and community-based education that reflect the platforms social and creative nature.

In addition to creating and maintaining education content youll serve as a key feedback bridge between creators/users and the Product team surfacing recurring questions friction points and opportunities for improvement.

This role is ideal for someone who has owned or led creator/ user education initiatives and is ready to take on broader responsibility while remaining hands-on with the community.

What Youll Do:

Serve as the go-to expert on Cantinas product owning a deep understanding of tools workflows edge cases and creator use cases across the platform.
Own and maintain Help Center articles ensuring documentation is clear accurate and up to date
Proactively identify gaps in creator education and create new resources guides or training to address them
Design education that goes beyond written documentation including tutorials walkthroughs live learning moments workshops and community-based learning experiences
Ensure education resources are easy to discover and accessible across Cantina including within the Help Center and community touchpoints.
Continuously evaluate and improve how creators learn Cantinas tools workflows and best practices throughout their lifecycle on the platform
Educate and enable internal team members (Community Product Marketing) so they can better support and guide creators
Act as a bridge between Community and Product synthesizing recurring creator and user feedback into clear actionable insights
Partner closely with Product and Marketing teams to stay aligned on launches updates and changes that impact education content
Track and report the most common friction points questions and feature misunderstandings

What Youll Bring:

3 -4 years experience leading creator or user education initiatives including onboarding programs training sessions workshops or structured learning content
Strong ability to explain creative or technical concepts in a clear approachable and actionable way including teaching workflows features and best practices in digital products or platforms
Experience creating educational content across formats such as guides tutorials Help Center articles walkthroughs or newsletters
Excited to become deeply fluent in Cantina by actively using the product and developing a strong understanding of its tools workflows edge cases and creator experience
Highly organized and able to independently own recurring education and content responsibilities including updates and iteration
Collaborative by nature with experience working cross-functionally to support creator success

Nice to Have:

Experience supporting creators or users on fast-evolving platforms or tools
Familiarity with creators tools AI tools or no-code platforms
Experience working in early-stage or rapidly changing product environments

Location:

Los Angeles CA preferred. We are open to candidates anywhere in the U.S. but proximity to one of our office hubs (Los Angeles CA Brooklyn NY and San Francisco CA) is a plus.

Compensation:

The anticipated annual base salary range for this role is between $72500 - $80000. When determining compensation a number of factors will be considered including skills experience job scope location and competitive compensation market data.

Benefits:

Competitive salary and generous company equity

Medical dental and vision insurance 99.99% of premiums covered by Cantina
42 days of paid time off including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
Generous parental leave & fertility support
401(k) retirement savings plan
Lifestyle spending account $500/month to use however youd like
Complimentary lunch and snacks for in-office employees
One Medical membership and more!

Required Experience:

About Cantina Labs:Cantina Labs is a social AI company developing a suite of advanced real-time models that push the boundaries of expression personality and realism. We bring characters to life transforming how people tell stories connect and create. We build and power ecosystems. Cantina our flags...