Commercial Card Relationship Manager Payments Vice President
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Job Location:
Palo Alto, CA - USA
Monthly Salary:
$ 113000 - 185000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join our Payments team and make a real impact by helping clients achieve their goals. Youll have the opportunity to grow your career collaborate with talented colleagues and develop your expertise in a dynamic environment.
As a Payments Commercial Card Relationship Manager within our Commercial Bank portfolio you will manage a diverse group of clients in the Healthcare Higher Education and Non-Profit sectors. You will drive growth and expansion by identifying and implementing payables strategies cross-selling payment solutions and ensuring ongoing client retention. Acting as a trusted advisor you will deliver high client satisfaction through regular account reviews sharing best practices resolving issues in partnership with service and product teams and leading revenue-generating optimization initiatives. You will be part of a collaborative team that values integrity accountability and professional growth.
Job Responsibilities
- Manage a portfolio of Commercial Card clients focusing on growth retention and overall client satisfaction.
- Identify and implement payables strategies to optimize client outcomes and operational efficiency.
- Conduct regular account reviews sharing best practices and actionable insights with clients.
Collaborate with service and product teams to resolve client issues and deliver exceptional service.
Lead initiatives to maximize revenue opportunities and enhance client satisfaction.
Communicate directly with C-level client contacts and executive-level internal stakeholders.
Demonstrate strong ownership and accountability in all aspects of client management.
Maintain a culture of risk management and ensure adherence to internal controls.
Be willing to travel up to 25% as needed to support client and business objectives.
Required Qualifications Capabilities and Skills
- Bachelors degree and at least five years of relevant experience in Relationship Management (Payments Treasury or Commercial Card)
- Proficiency in Microsoft Office Salesforce and video conferencing tools
- Solid understanding of payments client accounting systems ERPs and AP processes
- Demonstrate integrity accountability and a strong culture of risk management
- Demonstrate excellent organizational communication and negotiation skills
Ability to manage multiple priorities meeting deadlines and working both independently and collaboratively within a team.
Preferred Qualifications Capabilities and Skills
- Experience delivering measurable results in client relationship management
- Ability to learn and use proprietary platforms and solutions quickly
- Interest in developing leadership capabilities and growing professionally
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such an employment offer for this position is contingent on JPMorganChases review of criminal conviction history including pretrial diversions or program entries.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
