BPO Call Center Recruiter

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a TaskUs a Volume Recruiter really do Think of yourself as a pivotal part of TaskUs growth where you engage top candidates. Your role is designed to search interview and attract the top talent volume positions. Your achievements are gauged not on hours worked but on the quality of the people you hire.

Key performance Indicators

1. 25% share of hires of the Monthly requirement
2. Process compliance 95%*
3. -10% attrition rate at 30 days

*Process compliance:
Ramp plan documented properly candidate info test results offer letter with correct expectations (schedules salary hire date training etc).
Approved candidate has to meet 3 key indicators: 1.- B2 English Proficiency 2.- 20 WPM minimum
3.- Good fit on Harver scoring if candidate does not meet any of the 3 exception approval from TA Managers has to come in place acknowledgement of minutes sent from every meeting.

You love partnering with hiring managers to understand their department needs and requirements and come up with creative approaches to fill the void. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence and being held
accountable for your own results. Youre creative outgoing and have a passion for identifying peoples strengths.

Full-cycle recruitment: sourcing screening selection negotiation offer and close
Meet with Hiring Managers to define candidate selection criteria and timelines for delivery.
Partner with Hiring Managers to understand current and future needs as well as educating
on best practices for interviews
Passively source for top talent and manage a pipeline 100-400 people ready to hire
Ensure job postings are accurate marketable and target the appropriate audience
Maintain data in recruitment systems
Attend community events to promote TaskUs brand and plan Interviewing Days on-site
Build a bench of qualified and interested candidates for high volume roles
Requirements:
2 years experience in BPO Recruiting in Mexico for high-volume entry-mid level roles (60 hires per month)
Working knowledge of recruitment processes and workflows
Experience with applicant tracking systems - Workday a plus.
Excellent interpersonal oral and written communication skills
High emotional intelligence
Unrelenting work ethic and passion for Recruiting and producing results
Strong desire to interact with the public
Extreme attention to detail
Proven ability to employ proactive recruiting strategies
Strong business acumen and critical thinking skills
Bilingual is required
Full time availability
Schedule flexibility to work Saturdays based on business and hiring needs

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast
growing technology companies helping its clients represent protect and grow their brands.
Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors
including social media e-commerce gaming streaming media food delivery and ridesharing
HiTech FinTech and HealthTech. As of March 31 2022 TaskUs had approximately 47000
employees across twenty-three locations in 12 countries including the United States the Philippines
and India.

TaskUs will provide:

All Hardware needed to be successful: computer headset keyboard mouse etc.
Minor and Major medical expense Insurance plus Dental Vision and Life Insurance for
you and your dependents above and beyond what is provided by the state
Paid Birthday Leave
Paid Time Off
Food vouchers Life insurance
Savings Fund
School Tuition programs
A World Class Experience....

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL