Community Resources Navigator
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Job Location:
Augusta, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Summary:
Are you passionate about helping people access the tools they need to live healthier more stable lives MaineGeneral Health is seeking a detail-oriented and compassionate Community Resource Navigator to join our this administrative service-focused role youll support patients and community members by helping them find and connect with trusted resources throughout Central Maine.Job Description:
About the Role:
As a Community Resource Navigator youll listen and respond to the needs of patients and community membersguiding them to helpful programs and services across the continuum of care. This position promotes the health and wellbeing of our community by connecting people with the programs of the Peter Alfond Prevention & Healthy Living Center.
What Youll Do:
- Respond to public inquiries over the phone regarding a wide range of needs
- Research and share community-based resources and services
- Work collaboratively with a multidisciplinary team to support callers
- Document information accurately in a database while assisting callers
- Provide kind thoughtful and clear guidanceprimarily through administrative support
What You Bring:
- Ability to handle a variety of conversationsincluding those that may be emotional or complexwith empathy patience and professionalism
- Strong organizational skills with the ability to manage multiple tasks calls and follow-ups
- Knowledge of Central Maines community resources and programs
- Comfort using Microsoft Word Excel Outlook and learning new systems
- A supportive nonjudgmental approach and a strong attention to detail
Why Join Us
At MaineGeneral Health we believe in improving lives by improving access. As a Community Resource Navigator youll play a key role in helping others find the support they needall while being part of a mission-driven community-focused team.
Scheduled Weekly Hours:
32Scheduled Work Shift:
Job Exempt:
NoBenefits:
Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness:
We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
Employees have access to industry-leading leave for new parents.
A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.
Emotional Wellness:
When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness:
Access the wages youve already earned before payday with Payactiv giving you greater flexibility over your finances.
Tuition Reimbursement is available to all employees to further develop skills and career.
We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.
We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of the people of the greater Kennebec Valley.
