POSITION SUMMARY/CLASS DESCRIPTION
Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government:
Howard County Government is a leader in innovation sustainability and consistently ranked as one of the best places to live and work in the 2025 Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) the highest number of annual NACo awards achieved in the history of the State of Maryland and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents improve existing programs upgrade working conditions and enhance citizen participation and public policymaking.
What are we looking for
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What youll like most about working at Howard County Government
- We are committed to workplace excellence in every area of County government.
- We have a highly talented diverse and inclusive workplace. Your input will not only be heard but it will be encouraged!
- We offer competitive compensation and great benefits including medical retirement and wellness programs.
- As a member of the Howard County Government team youll be helping drive our culture and directly impact what makes us an amazing place to work
POSITION SUMMARY:
Oversees all functions of the reception desk operations and provides principal administrative support for a 50 Center. Supports overall operations of the 50 Center with member support food service and facility maintenance. Serves as a team member for all aspects of the Center.
SALARY HIRING RANGE:
$20.03 - $21.92
$41670 - $45590
CLASS DESCRIPTION:
Performs technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing skilled clerical and secretarial work such as data entry and document management file maintenance of secure and confidential records and public contact and service. Work may also include accounting clerical tasks such as bookkeeping keeping of financial and other important records preparing vouchers for payment; documenting and depositing cash receipts; and controlling recording and storing data. Work at this level may also include independent responsibility for a routine clerical process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other related duties may be assigned.
Responsible foradministrative duties andfront desk functions which include:
Greets and directs customers provides information registers and collects payments for programs sells memberships and bus tickets answersphones makes appropriate referrals and assists staff and visitors as needed.
Reconciles daily receipts and performs close out.
Provides support for the 50 Center including data entry and updating and maintaining databases files and other systems.
Respondsto written and verbal requests for information from the public guests staff and outside agencies.
Keeps up to date on center programs and services and promotes them with center participants.Overall administrative duties such as mail distribution supply orders photocopying faxing and filing keeping calendars and scheduling appointments.Accurately learns and performs all essential duties and functions including with the highest standards of customer standards.
Prepares routine correspondence and mails correspondence.
Adheres to programs department and county policies and procedures.
Operatessoftwareto produce various reports memoranda notesand etc.Enters data electronically to store appropriate data for later retrieval.
Orders supplies and keeps an inventory of supplies on hand.
Work as a team member on selected projects.
Works and cooperates with coworkers and supervisors at all levels and attends meetings and trainings as directed by supervisor.
May require work some evening and weekends.
Participate in activities related to Emergency Management as requested including work outside normal business hours.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
High School Diploma or GED and three (3) years relatedexperience or equivalent combination of education and experience.
PREFERRED EDUCATION KNOWLEDGE SKILLS AND ABILITIES:
Associates degree or equivalent from a two-year college or technical school.
Cash handling experience.
Receptionist experience.
Experience in working in a senior center or its equivalent.
Strong interpersonal skills excellent oral and written communication skills and the ability to work well with an ethnically diverse older adult population.
Strong computer proficiency especially with Microsoft Office (Word Excel PowerPoint)database management and spreadsheet applications necessary.
Proficiency in virtual platforms and use of technology for human services delivery.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk and hear. The employee frequently is required to use hands to touch handle or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision color vision depth perception and the ability to adjust focus.
The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is often busy.
LANGUAGE SKILLS MATHEMATICAL SKILLS AND REASONING ABILITY:
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add subtract multiply or divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
ADDITIONAL INFORMATION:
TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.
Selected candidates may be subject to drug screening background screening and reference checks.
At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation ( County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.
Required Experience:
IC
POSITION SUMMARY/CLASS DESCRIPTIONHoward County:Conveniently located in the heart of central Maryland between Baltimore and Washington Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.Howard County Government:Howard County Government is a leader...
POSITION SUMMARY/CLASS DESCRIPTION
Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government:
Howard County Government is a leader in innovation sustainability and consistently ranked as one of the best places to live and work in the 2025 Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) the highest number of annual NACo awards achieved in the history of the State of Maryland and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents improve existing programs upgrade working conditions and enhance citizen participation and public policymaking.
What are we looking for
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What youll like most about working at Howard County Government
- We are committed to workplace excellence in every area of County government.
- We have a highly talented diverse and inclusive workplace. Your input will not only be heard but it will be encouraged!
- We offer competitive compensation and great benefits including medical retirement and wellness programs.
- As a member of the Howard County Government team youll be helping drive our culture and directly impact what makes us an amazing place to work
POSITION SUMMARY:
Oversees all functions of the reception desk operations and provides principal administrative support for a 50 Center. Supports overall operations of the 50 Center with member support food service and facility maintenance. Serves as a team member for all aspects of the Center.
SALARY HIRING RANGE:
$20.03 - $21.92
$41670 - $45590
CLASS DESCRIPTION:
Performs technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing skilled clerical and secretarial work such as data entry and document management file maintenance of secure and confidential records and public contact and service. Work may also include accounting clerical tasks such as bookkeeping keeping of financial and other important records preparing vouchers for payment; documenting and depositing cash receipts; and controlling recording and storing data. Work at this level may also include independent responsibility for a routine clerical process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other related duties may be assigned.
Responsible foradministrative duties andfront desk functions which include:
Greets and directs customers provides information registers and collects payments for programs sells memberships and bus tickets answersphones makes appropriate referrals and assists staff and visitors as needed.
Reconciles daily receipts and performs close out.
Provides support for the 50 Center including data entry and updating and maintaining databases files and other systems.
Respondsto written and verbal requests for information from the public guests staff and outside agencies.
Keeps up to date on center programs and services and promotes them with center participants.Overall administrative duties such as mail distribution supply orders photocopying faxing and filing keeping calendars and scheduling appointments.Accurately learns and performs all essential duties and functions including with the highest standards of customer standards.
Prepares routine correspondence and mails correspondence.
Adheres to programs department and county policies and procedures.
Operatessoftwareto produce various reports memoranda notesand etc.Enters data electronically to store appropriate data for later retrieval.
Orders supplies and keeps an inventory of supplies on hand.
Work as a team member on selected projects.
Works and cooperates with coworkers and supervisors at all levels and attends meetings and trainings as directed by supervisor.
May require work some evening and weekends.
Participate in activities related to Emergency Management as requested including work outside normal business hours.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
High School Diploma or GED and three (3) years relatedexperience or equivalent combination of education and experience.
PREFERRED EDUCATION KNOWLEDGE SKILLS AND ABILITIES:
Associates degree or equivalent from a two-year college or technical school.
Cash handling experience.
Receptionist experience.
Experience in working in a senior center or its equivalent.
Strong interpersonal skills excellent oral and written communication skills and the ability to work well with an ethnically diverse older adult population.
Strong computer proficiency especially with Microsoft Office (Word Excel PowerPoint)database management and spreadsheet applications necessary.
Proficiency in virtual platforms and use of technology for human services delivery.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk and hear. The employee frequently is required to use hands to touch handle or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision color vision depth perception and the ability to adjust focus.
The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is often busy.
LANGUAGE SKILLS MATHEMATICAL SKILLS AND REASONING ABILITY:
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add subtract multiply or divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
ADDITIONAL INFORMATION:
TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.
Selected candidates may be subject to drug screening background screening and reference checks.
At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation ( County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.
Required Experience:
IC
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