Community Impact Centre Supervisor

Red Deer - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Employment Type: Full time
Schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m.
Reporting to: Director of Programs
City: Red Deer
Number of Positions to Fill: 1
RFR #: 1910

The Community Impact Centre Supervisor oversees the daily operations of the Centre and provides leadership to the Community Support Worker team. This role is instrumental in shaping the Centres culture and environment guiding staff and volunteers as they support guests participating in programs designed to reduce poverty and homelessness.
Reporting to the Community Impact Centre Manager this position works closely with other departments to develop and deliver high-quality programs and services. The role involves crisis intervention and de-escalation as part of its core responsibilities.

DUTIES AND RESPONSIBILITIES:

Leadership management:

Oversee the operations of the Community Impact Centre
Oversee staff including recruitment training scheduling and performance management
Provide leadership and direction to employees and volunteers
Create an environment oriented to open communication creative thinking and cohesive team effort
Motivate and inspire team members to assess situations and make appropriate decisions to support guests
Liaise with key departments (Shelter Housing Wellness Employment Volunteer Engagement etc.) to explore opportunities for new or expanded programming & services to further support guests

Guests Engagement Support and Programming:

Assess community needs develop and implement activities to respond to those needs
Aid in designing programming that empowers vulnerable individuals and builds self-sustainability
Build and nurture relationships with external partners and stakeholders
Support the dignity of our guests by seeking to identify their needs in a respectful manner
Assist with the cleaning of the site to ensure a safe and welcoming environment for all guests employees volunteers and visitors.

Administrative:

Collects data and prepares required statistical reports on Community Impact Centre activities
Monitor budget costs related to staffing and programming within the impact centre
Develop Key Performance Indicators and assessment tools for various programs and ensure that these are recorded/met
Ensure all materials and equipment needed for programs are in good working order
Maintain a high level of confidentiality and professionalism
Adheres to all Health and Safety protocols and procedures (e.g. incident reports nearâmiss reporting) and completes all mandatory training including NVCI SafeTalk and First duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

An undergraduate degree in Social Work or related field or equivalent level of experience
Minimum of 1 year experience leading community development initiatives
Minimum of 3 years of experience working directly with vulnerable groups such as individuals experiencing homelessness poverty mental illness or addiction
Knowledge within the field of community development and community resilience initiatives
Demonstrated ability to engage communicate and work effectively with a diverse range of people from various cultural and socio-economic backgrounds
Experienced with developing and encouraging staff to come up with creative solutions to complex challenges and problem
Must be self-directed and have the ability to work independently as required
Skilled at multi-tasking administration and meeting facilitation
Well-developed organizational and time management skills
Strong oral written and interpersonal communication skills
Demonstrated effective conflict management and networking skills
Intermediate computer skills in Microsoft Office Suite
A valid Class 5 drivers license access to a reliable vehicle with a minimum of $liability insurance and a clean drivers abstract

WORKING CONDITIONS

As The Mustard Seed is a Christian ministry we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith
Minimal to moderate physical effort required; Lifting traveling sitting standing walking driving personal vehicle required as part of this role
This position is often fast-paced and requires moderate amount of mental effort to analyze information and problem solve
Potential for exposure to vicarious trauma
Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your person. This may in a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry we require our employees to agree to respect and not detract from The Mustard Seeds Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

This position requires the use of a personal vehicle for company use and company vehicle. The candidate must have a valid drivers licence maintain $2M Vehicle Liability insurance on the vehicle being used and will need to consent to a drivers abstract request.
COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents matching RRSP after one year of service and wellness days.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest however only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.

Required Experience:

Manager

Employment Type: Full time Schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m.Reporting to: Director of ProgramsCity: Red DeerNumber of Positions to Fill: 1RFR #: 1910The Community Impact Centre Supervisor oversees the daily operations of the Centre and provides leadership to the Community Suppor...

Employment Type: Full time
Schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m.
Reporting to: Director of Programs
City: Red Deer
Number of Positions to Fill: 1
RFR #: 1910

DUTIES AND RESPONSIBILITIES:

Leadership management:

Oversee the operations of the Community Impact Centre
Oversee staff including recruitment training scheduling and performance management
Provide leadership and direction to employees and volunteers
Create an environment oriented to open communication creative thinking and cohesive team effort
Motivate and inspire team members to assess situations and make appropriate decisions to support guests
Liaise with key departments (Shelter Housing Wellness Employment Volunteer Engagement etc.) to explore opportunities for new or expanded programming & services to further support guests

Guests Engagement Support and Programming:

Assess community needs develop and implement activities to respond to those needs
Aid in designing programming that empowers vulnerable individuals and builds self-sustainability
Build and nurture relationships with external partners and stakeholders
Support the dignity of our guests by seeking to identify their needs in a respectful manner
Assist with the cleaning of the site to ensure a safe and welcoming environment for all guests employees volunteers and visitors.

Administrative:

Collects data and prepares required statistical reports on Community Impact Centre activities
Monitor budget costs related to staffing and programming within the impact centre
Develop Key Performance Indicators and assessment tools for various programs and ensure that these are recorded/met
Ensure all materials and equipment needed for programs are in good working order
Maintain a high level of confidentiality and professionalism
Adheres to all Health and Safety protocols and procedures (e.g. incident reports nearâmiss reporting) and completes all mandatory training including NVCI SafeTalk and First duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

An undergraduate degree in Social Work or related field or equivalent level of experience
Minimum of 1 year experience leading community development initiatives
Minimum of 3 years of experience working directly with vulnerable groups such as individuals experiencing homelessness poverty mental illness or addiction
Knowledge within the field of community development and community resilience initiatives
Demonstrated ability to engage communicate and work effectively with a diverse range of people from various cultural and socio-economic backgrounds
Experienced with developing and encouraging staff to come up with creative solutions to complex challenges and problem
Must be self-directed and have the ability to work independently as required
Skilled at multi-tasking administration and meeting facilitation
Well-developed organizational and time management skills
Strong oral written and interpersonal communication skills
Demonstrated effective conflict management and networking skills
Intermediate computer skills in Microsoft Office Suite
A valid Class 5 drivers license access to a reliable vehicle with a minimum of $liability insurance and a clean drivers abstract

WORKING CONDITIONS

As The Mustard Seed is a Christian ministry we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith
Minimal to moderate physical effort required; Lifting traveling sitting standing walking driving personal vehicle required as part of this role
This position is often fast-paced and requires moderate amount of mental effort to analyze information and problem solve
Potential for exposure to vicarious trauma
Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your person. This may in a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry we require our employees to agree to respect and not detract from The Mustard Seeds Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest however only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.

Required Experience:

Manager

Key Skills

English
User Interface
Communication
Content Writing
Online
Twitter
Internet
Facebook
Youtube
Instagram
Management skills
Digital speech
Speaking skills
Analytics
Writing Skills

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About Company

The Mustard Seed

The Mustard Seed is a Christian non-profit organization dedicated to addressing homelessness and poverty since 1984. Committed to serving individuals experiencing homelessness, the organization operates in multiple cities — Calgary, Edmonton, Red Deer, Medicine Hat, and Grande Prairie ... View more

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