Specialist, Change Management (People Equity & Culture)

ABOUT US

Almost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canadas Best Employers by Forbes we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Project Manager with strategic oversight from the Director Business Partnerships Employee & Labour Relations and Shared Services this position is responsible for supporting people-centred change across a wide range of organizational technology and process initiatives. This role develops and implements change management and communication plans supports stakeholder engagement monitors readiness and adoption and contributes to the successful and sustainable organizational change initiatives that reinforces people equity culture and operational readiness.

WHAT YOULL BE DOING

• Create and manage detailed change management plans including communication plans sponsor roadmaps training plans and resistance management plans across all assigned change initiatives.
• Conduct impact analyses stakeholder assessments and change readiness assessments.
• Identify potential challenges and areas of resistance create plans to mitigate risks and support stakeholders through the change process to encourage positive acceptance and adoption.
• Collaborate with internal stakeholders on project changes ensuring confidentiality through development and implementation.
• Work with the Communications teams to support the development and distribution of timely and relevant communications regarding change initiatives.
• Conduct Change Readiness Assessments analyze results and implement mitigation strategies.
• Define assemble manage and maintain a Change Champion Network to support the adoption and optimization of the solution.
• Work closely with project teams to integrate change management activities into overall project plans.
• Monitor and track effectiveness of change intervention initiatives reporting to leaders and adjusting as needed.
• Work with the training team to support the design and delivery of training for change initiatives.
• Facilitate change management focus groups and workshops as needed.
• Partner and work collaboratively with key roles such as project managers business analysts process improvement specialists change consultants and leadership to integrate change practices at all levels of the organization.
• Participate on committees working groups task forces and special projects as assigned.

WHAT WERE LOOKING FOR

• Successful completion of a University Degree in a related field or approved equivalent combination of education and experience.
• Minimum three (3) years experience in change management supporting large-scale projects or organizational initiatives.
• Professional designation(s) related to change management (PROSCI or equivalent) is required.
• Strong understanding of change management principles and methodologies.
• Excellent interpersonal skills and ability to connect with a range of internal and external stakeholders while focusing on fostering trust influence and collaborative relationships.
• Experience in stakeholder management and building strong relationships across all organizational levels.
• Proven track record of developing and executing successful multi-faceted change management and communications plans.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical and problem-solving abilities.
• Advanced skills in MS Office Suite including the use of virtual platforms.
• Strong report writing research analytical and presentation skills and work to tight deadlines.
• Strong ability to develop relationships and work in a welcoming and inclusive environment where diversity is celebrated and where everyone can develop to their full potential.
• Ability to work independently and with teams and with ability to manage competing priorities.