BMW Client Upgrade Sales Specialist

Phoenix, NM - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Chapman BMW on Camelback is seeking a confident customer-focused sales professional to join our Upgrade Center team. As Client Upgrade Sales Specialist you will actively engage customers identify vehicle upgrade opportunities and guide clients through purchase decisions in partnership with our sales and service departments. This role is ideal for someone who thrives in a fast-paced environment enjoys initiating conversations and excels at building strong customer relationships.

What We Offer

Excellent commission pay plan that allows you to control your income

Professional development with ongoing training and career growth opportunities

Supportive team-oriented work environment

Employee and family discounts on vehicle purchases and services

Volunteer opportunities and more

Benefits to Support Employee Wellbeing:

Comprehensive medical dental and vision coverage with low-cost premiums

Onsite nurse practitioners for convenient healthcare and wellness support

Flexible Spending Accounts (FSAs) for healthcare and dependent care expenses

Affordable life and disability insurance options

Employee Assistance Program (EAP) offering confidential counseling and financial support

401(k) retirement plan with competitive matching and tax advantages

Generous paid time off (PTO) to support work-life balance

Core Responsibilities:

Proactively engage customers and identify vehicle upgrade and purchase opportunities

Act as a liaison between the sales and service departments to support customer needs

Listen to evaluate and help resolve customer concerns using BMW systems and software

Partner with management technicians and service advisors to present the best upgrade or repair options based on customer needs and cost considerations

Assist customers who choose to purchase a new vehicle rather than repair their current vehicle

Order vehicles to customer specifications and maintain consistent communication through delivery

Process lease terminations and upgrade opportunities

Assist with other duties as assigned

Desired Skills Qualifications & Experience:

Previous sales experience required (automotive sales strongly preferred)

Former service advisor experience is a plus

Ability to confidently approach customers and initiate conversations

Strong verbal and written communication skills (in person phone text and email)

High school diploma or GED required

Working knowledge of computer systems and Windows-based applications

Ability to quickly learn and navigate new systems and applications

CRM experience preferred

Bilingual in Spanish is a strong plus

Ability to stand for extended periods of time

Ability to safely drive or move vehicles

Valid drivers license with a clean driving record

Willingness to submit to a pre-employment background check and drug screening

Hours and Work Environment:

Work schedules vary based on rotation hours include 8:00am5:00pm 10:00am7:00pm or 12:00pm8:00pm shifts. Our sales team enjoys a 5-day workweek with Sundays and one weekday off. Candidates can expect to spend the majority of their workday interacting with customers both in person and over the phone throughout the showroom and sales lots.

To Apply:

If you feel you would be a great fit please apply with your resume. We will review applications and reach out by phone text or email with next steps.

Required Experience:

Chapman BMW on Camelback is seeking a confident customer-focused sales professional to join our Upgrade Center team. As Client Upgrade Sales Specialist you will actively engage customers identify vehicle upgrade opportunities and guide clients through purchase decisions in partnership with our sales...