LCM Lead Care Manager

Lead Care Manager

Pay Rate: $22.00 $24.00/hr mileage reimbursement
Position Type: 12-Month W2 Contract (renewal based on performance project outcomes and health plan continuation)
Schedule: 9:00 AM 5:30 PM PST Monday Friday
Model: Field-Forward (multiple in-person visits weekly)
Residency Requirement: Must currently live in county

Star Nursing Services is hiring a Lead Care Manager to support CalAIM Enhanced Care Management (ECM) and Community Supports. This is a one-year contract with renewal consideration based on performance and program continuation.

What Youll Do

• Lead Care Managers delivering Enhanced Care Management (ECM) and Community Supports
• Complete frequent in-person home visits assessments care plan updates and transitions of care
• Support escalations and collaboration with health plan partners
• Train new staff on CalAIM workflows county resources and documentation
• Review EMR documentation for accuracy and MCP alignment
• Support audit readiness findings and CAP implementation
• Partner with ECM clinical teams community agencies and housing providers

Important Field Expectations

• Multiple in-person visits every week
• Daily travel across Contra Costa County
• Remote work is limited

Required Qualifications

• Care/Case Management experience required
• Minimum 1 year in CalAIM ECM/CS case management public health or related fields
• Strong understanding of Medi-Cal Enhanced Care Management (ECM) Community Supports authorizations and managed care requirements
• Experience with appeals grievances audits CAP findings and corrective action plans
• Knowledge of County resources
• Strong communication and leadership skills
• 2 character references

Must reside in Contra Costa County
We are currently looking to place Lead Care Managers with experience in one or more of the following areas:

• Healthcare background
• Caregiver / CNA
• Social Work
• Medical Assistance
• Community Services
• Adult and Child Protection

Experience in the following settings is a plus:

• RCFE (Residential Care Facilities for the Elderly)
• ALF (Assisted Living Facilities)
• SNF (Skilled Nursing Facilities)
• Home Health
• Hospice
• Behavioral Health / Psychiatric
• ICF / IDD Programs
• Veteran Homes

Transportation Requirements

Unrestricted active California drivers license
Valid auto insurance
Current vehicle registration
Reliable vehicle for county-wide travel

Technology Requirements

Intermediate experience with:
Microsoft SharePoint
Microsoft Excel
Microsoft Word
Microsoft Teams
Adobe (PDF editing forms e-sign tools)
EMRs for CalAIM documentation

Minimum PC Specifications

• Windows 10 or higher
• Minimum 8GB RAM (16GB recommended)
• Intel i5 / AMD Ryzen 5 or higher
• 256GB SSD or larger
• Chromebooks not accepted
• Screenshot of computer specs required during interview

Education

AA/BA or equivalent experience in case management housing navigation social services public health or related CalAIM functions

Why This Role Matters

Members face significant housing financial and health barriers. Your work ensures they receive consistent bilingual high-impact support that stabilizes their housing and health outcomes.

For additional information on CalAIM please visit: