Senior Director, Capital Solutions & Business Development

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities

Leadership & Talent Development

• Build and develop a highperformance Capital Solutions & BD team; emphasize accountability resilience customercentricity and strategic thinkingleadership attributes recognized as critical for success.
• Coach and mentor team members to elevate solution selling project/contracting fluency and strategic account management.

Business Development & Market Creation

• Identify and develop new markets partnerships and commercial models to accelerate growth.
• Build a strategic BD roadmap that expands customer adoption of outsourced waterstyle agreements remote O&M and lifecyclebased offerings.
• Shape and validate new solution concepts with Product Management and Engineering.

Capital Solutions Commercial Leadership

• Own commercial strategy pipeline development and bookings / revenue performance for Capital Solutions across Light Industry.
• Drive sales of integrated treatment systems turnkey projects short term operating contracts (STOCs) and outcomebased contracts.
• Lead pricing valuepositioning and dealstructuring to win large capital opportunities.

Customer & Partner Engagement

• Build trusted relationships with industrial and municipal customers EPCs channel partners and technology providers.
• Serve as senior commercial representative in critical pursuits escalations and negotiations.
• Champion customercentric problem solving and measurable outcome delivery.

Key Account Strategy & Strategic Partnerships

• Develop and execute a North America Key Account Strategy focused on deepening strategic relationships with top industrial and municipal customers increasing multiyear solution adoption and expanding Xylems presence across their full water lifecycle.
• Elevate the discussion with executivelevel stakeholders at major accountsshifting conversations from transactional projects to longterm outcomebased partnerships that integrate treatment systems turnkey solutions and outsourced water / buildownoperate models.
• Grow wallet share by identifying crossportfolio opportunities and building joint roadmaps that expand Xylems role as a trusted partner.
• Establish structured account governance (QBRs multiyear plans steering committees) to align executives operations engineering and service teams around customer priorities and measurable outcomes.
• Strengthen account-level collaboration across Xylemleveraging Product Management Service Excellence Engineering and Operations teamsto deliver differentiated value and accelerate customer impact.
• Advance commercial excellence by upgrading account planning rigor opportunity shaping account-level forecasting and strategic relationship mapping across your sales and business development team.
• Champion a customercentric mindset within the team reinforcing leadership behaviorsstrategic thinking resilience customer empathy and crossfunctional influencethat Xylem has prioritized as part of its leadership capability expectations.

CrossFunctional Alignment

• Partner closely with Operations Engineering Service Excellence Product Management Finance and Legal to ensure customer commitments profitability and project risk management.
• Align growth plans with WSS TLIPs (Technology Leadership Integration & Performance) and enterprise strategic priorities.

Performance & Reporting

• Achieve annual bookings revenue and margin commitments for Capital Solutions.
• Lead funnel transparency forecasting accuracy and commercial discipline with CRM and sales operating mechanisms.
• Provide insights to senior leadership on trends voice of customer competitive shifts and portfolio opportunities.

Qualifications

• 10 years of progressive commercial leadership experience in water treatment industrial solutions engineered systems or capitalequipment environments.
• Demonstrated success selling complex capitalintensive or multiyear contract solutions.
• Strong business development track recordmarket creation partnerships and new offer incubation.
• Expertise structuring integrated system projects rentals BOO/BOT models or outcomebased service agreements.
• Exceptional leadership coaching strategic thinking and crossfunctional influencealigned to Xylem leadership expectations and capability profiles.
• Ability to navigate ambiguity build processes and scale an emerging business.
• Bachelors degree required; advanced degree preferred.

Success in This Role Looks Like

• Capital Solutions portfolio becomes a major growth engine for Light Industry.
• Clear market expansion through new verticals partnerships BD channels and lifecyclebased offerings.
• Strong sales and BD talent bench aligned to Xylem leadership attributes (accountability customercentricity resilience).
• Predictable funnel disciplined dealshaping and strong project margin performance.
• Customers view Xylem as a longterm outcomesdriven partner for complex water challenges.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.