Engineering Manager Observability

About Anthropic

Anthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.

About the role

Anthropic is looking for an Engineering Manager to help lead our Observability team the group responsible for the metrics infrastructure that keeps Anthropics most critical systems running. When metrics go down the company cant tell how training runs are progressing or whether production inference is healthy. This is mission-critical infrastructure with real operational stakes.

Youll lead a growing software engineering team partner with strong technical leads and manage the internal and external relationships that make a platform team successful at scale. If youve led teams build a metrics or observability system before and thrive in high-operational-tempo environments this is a rare chance to do it at a company where the infrastructure genuinely matters.

Responsibilities

• Help grow the Observability team hiring exceptional software engineers and building a resilient high-ownership culture
• Own Anthropics metrics platform end-to-end design reliability roadmap and operational excellence
• Build strong partnerships with internal customers across infrastructure training and inference teams to understand needs and manage priorities
• Partner with the teams technical leads to align on architecture execution and hiring
• Drive operational rigor making on-call and incident response sustainable and continuously improving

You may be a good fit if you

• Have 2 years of engineering management experience leading observability monitoring or metrics infrastructure teams
• Bring domain expertise in metrics infrastructure youve worked with Prometheus Grafana time series databases or similar technologies
• Have experience managing an internal platform team with many stakeholders you know how to manage competing priorities and communicate tradeoffs clearly
• Are operationally minded youve led teams with significant on-call burden and know how to make reliability a first-class priority
• Are a positive high-energy leader who creates a we can do this environment even when things are hard. Life on the exponential is challenging!

Strong candidates may also have experience with

• Running a metrics or observability system at a company with a large internal customer base
• Managing external vendor partnerships for observability tooling
• Observability for ML training or inference workloads
• Building or operating metrics infrastructure at significant scale

Logistics

Education requirements: We require at least a Bachelors degree in a related field or equivalent experience.

Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams remember that Anthropic recruiters only contact you some cases we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money fees or banking information before your first day. If youre ever unsure about a communication dont click any linksvisit for confirmed position openings.

How were different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues. Guidance on Candidates AI Usage:Learn aboutour policyfor using AI in our application process