Director, HR AI Technology Solutions

Labcorp is seeking a Director HR AI Solutions & Architecture who combines strategic thinking with hands-on engineering expertise to lead the integration of AI solutions within the Human Resources function. This role will be pivotal in shaping the future of HR technology managing AI-driven HR strategies identifying high-impact AI use cases designing innovative solutions and building intelligent systems that transform employee experiences and enhance workforce effectiveness and operational efficiency.

A key part of the role will be leveraging IBM watsonx solutions to deliver scalable ethical and impactful AI applications. You will work closely with HR leaders technology partners and vendors to orchestrate an agentic AI layer and integrate with enterprise platforms such as Workday and ServiceNow establishing a strong product feedback loop influencing strategy while delivering cutting-edge AI tools that drive efficiency personalization and automation across HR processes.

Applicants who live within 35 miles of either the Burlington NC or Durham NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location either Burlington or Durham supporting both collaboration and flexibility.

Key Responsibilities

• Strategy & Portfolio Leadership

  • Partner with HR leadership and stakeholders to identify and prioritize use cases that align with business goals for AI-driven transformation.

  • Define architecture and roadmap for AI solutions within the HR technology ecosystem.

  • Evaluate emerging AI technologies and trends with a focus on IBM watsonx and recommend innovative applications for HR.

• Architecture & Engineering Ownership

  • Design build and deploy full-stack AI applications using watsonx and other modern frameworks tailored to HR use cases (e.g. talent acquisition people operations employee engagement workforce analytics learning & development).

  • Build and maintain an agentic orchestration layer to enable intelligent workflows across platforms (Workday ServiceNow etc.).

  • Implement APIs microservices and integrations to ensure seamless connectivity between systems.

• Ethics Risk & Governance

  • Provide guidance and training to HR teams on AI adoption and responsible use.

  • Document technical designs maintain code quality and contribute to best practices for AI development and organizational knowledge sharing.

  • Work with vendors and internal teams to ensure AI solutions comply with security data privacy fairness and ethical AI practices.

  • Monitor and evaluate AI models for bias accuracy and performance.

• Innovation and Thought Leadership

  • Work closely with HR stakeholders to translate business needs into technical requirements.

  • Stay ahead of emerging AI trends and technologies ensuring our HR function remains future-ready.

  • Represent the organization in AI forums conferences and internal leadership discussions.

• Team Leadership & Organization Enablement

  • Manage small but growing team of 1-3 developers / senior developers /full stack developers

  • Support complex discoveries design and product launches as needed

  • Provide guidance coaching and performance feedback to ensure individual and team success

  • Establish KPIs and value recognition metrics

Required Qualifications:

• Bachelors or advanced degree in Computer Science Data Science AI/ML or related field.

• Technical Expertise Required:

  • 10yrs experience of a proven track record leading digital transformation projects

  • 2yrs experience of delivering solutions integrating AI capabilities with enterprise systems preferably in HR or related domains (e.g HRIS CRM ERP case management).

  • Understanding of software engineering languages such as Python SQL JavaScript ( React) and cloud-native development (AWS Azure or GCP) to facilitate effective solutioning between functional business and technical teams.

  • Hands-on experience with AI/ML frameworks (PyTorch TensorFlow scikit-learn) and LLM platforms (IBM watsonx OpenAI etc.)

  • Knowledge of prompt engineering retrieval-augmented generation agent memory and MCP (model context protocol).

  • Familiarity in building RAG pipelines vector stores embedding workflows and observability / debugging tools.

  • Strong understanding of API design (including REST and SOAP) OAuth authentication integration patterns. microservices architecture and data engineering.

Preferred Qualifications:

• Building and deploying enterprise AI assistants conversational interfaces agentic systems or business workflow automation.

• Building and maintaining Agentic solutions using agentic frameworks like LangChain LangGraph ADK MCP CrewAI or equivalent.

• Develop and optimize LLM-powered skills prompt templates retrieval chains and agent memory systems.

• Building secure REST APIs authentication flows (OAuth) and system integrations.

• Implementing automation logic workflow triggers and other business automation features.

• HR domain knowledge and familiarity with HR processes with background in enterprise SaaS integrations and HR technology platforms (Workday ServiceNow LMS etc.).

Soft Skills:

• Strategic thinker with the ability to balance strategic vision with hands-on technical execution.

• Excellent communication and collaboration skills across technical and non-technical teams.

• Passion for innovation and ethical AI practices.

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible toparticipatein the 401(k) Plan only. Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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