Senior AI Ops Engineer Gen AI

Hartford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Required Skills:

Experience withGoogle Cloud Platform (GCP) and Contact Center AI (CCAI).
Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agentsand Agent Assist.
Experienced inGenAI LLM Operations & Conversational AI Operations.
Hands-on experience withDialogflow CX.
Experience working with Generative AI / LLM applications.
Proficiency in Python or .
Experience with REST APIs and webhook integrations.
Familiarity with monitoring logging and AI performance analytics.

Preferred Qualifications:

Experience with Vertex AI and RAG architectures.
Familiarity with LangChain LlamaIndex or vector databases.
Experience integrating with contact center platforms (Genesys Five9 Cisco).
Google Cloud certifications (Cloud Engineer or ML Engineer).

Required Skills: Experience withGoogle Cloud Platform (GCP) and Contact Center AI (CCAI). Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agentsand Agent Assist. Experienced inGenAI LLM Operations & Conversational AI Operations. Hands-on experience withDialogflow CX. E...