Introduction
THIS IS A NEW ASSEMBLEDEXAMINATION. The eligible list resulting from thisexamination will cancel any existing list and may last approximately one yearbut can be extended.
Supplemental Questionnaire: A properly completedSupplemental Questionnaire must be submitted with each and Supplemental Questionnaires must be in the possession of theHuman Resource Services Department by 5:00 p.m. on the Last Day forFiling. Failure to submit the Application or Supplemental Questionnairewill result in disqualification.
Applications and Supplemental Questionnaireswill only be accepted online.
DESCRIPTION
THE COUNTY:
Established in 1853 Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda Albany Berkeley Dublin Emeryville Fremont Hayward Livermore Newark Oakland Piedmont Pleasanton San Leandro and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.
Alameda County employs approximately 9000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County Alameda delivers a full spectrum of services including general government and internal services health care social services public works criminal justice and other public safety services for its community.
The County celebrates the rich diversity of its workforce which in large measure reflects the cultural and ethnic diversity of the community it serves. The Countys mission is to enrich the lives of its residents through visionary policies and accessible responsive and effective services. Its vision is to be recognized as one of the best counties in which to live work and do business.
THE POSITION:
Under general supervision performs casework and a variety of community and educational outreach activities in health care public safety or social services programs; acts as a liaison between communities agencies other resources and services and program staff; and performs related work as required.
THE VACANCIES:
We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in Alameda County Health.
IDEAL CANDIDATE
In addition to meeting the minimum qualifications stated below the ideal candidate for this position will demonstrate experience in the following areas:
- A satisfactory level of technical and professional skill or knowledge in position related areas;
- Maintaining effectiveness when experiencing major changes in work responsibilities;
- Ensuring that customer focus is a driving force behind decisions and activities;
- Interacting with others in a way that promotes confidence in ones intentions and those of the organization;
- Working effectively and cooperatively with others; establishing and maintaining good working relationships;
- Support explain and instruct clients/customers in understanding of available health and community resources.
- Present ideas effectively to individuals or groups;
- Clearly convey information and ideas; and interact well with others by relating people from varied backgrounds and in different situations; and who exemplifies understanding courtesy tact empathy concern and politeness;
- Making a positive impact on others by exuding an air of confidence creating good first impressions by professionally commanding attention and earning the professional trust and respect of others.
For a detailed listing of the duties and essential competency requirements for this position please see the complete Community Outreach Worker II job description. MINIMUM QUALIFICATIONS
EITHER I
Experience:
The equivalent of six (6) months of full-time satisfactory experience in the Community Outreach Worker I in the County of Alameda classified service.
OR II
Experience:
The equivalent of two (2) years full-time experience working in a community outreach program performing duties such as: Intake peer counseling obtaining personal history data needs non-clinical assessments client community health education program screening placement and referral.
Substitution:
The equivalent of an AA degree (60 semester or 90 quarter units) from an accredited college in health services social science health education or a related field such as psychology or counseling may be substituted for one (1) year of full-time experience in pattern II above.
License/Certificate:
Some positions may require a certificate in Tuberculin Skin Testing Phlebotomy and HIV Counseling.
Some positions may require a valid California Motor Vehicle Operators License.
Special Requirements:
Some positions may require employees to work evenings and weekends when needed.
NOTE:The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge of:
- Availability of community and governmental services and resources.
- Interviewing techniques and methods.
- Principles of counseling and health education.
- Basic social needs problems attitudes and behavioral patterns.
- Basic principles of health promotion disease prevention and preventive health care.
- Community structure and dynamics and method of group facilitation.
- Outreach program development implementation and evaluation.
- Computer database operation and basic data entry skills.
Ability to:
- Establish and maintain effective working relationships with clients their families professionals paraprofessionals and support staff in the department outside agencies schools and with the public in a variety of ethnic and cultural communities.
- Communicate clearly and effectively both orally and in writing.
- Follow prescribed procedures.
- Obtain and maintain accurate case information.
- Perform phlebotomy with applicable training.
- Understand and accept differences in attitudes toward health problems resulting from medical cultural financial or other forms of deprivation.
- Work with persons infected with communicable diseases.
- Plan and implement presentations of program objectives and guidelines.
- Analyze client activities and integrate appropriate program activities/services.
- Gain confidence and obtain personal and confidential data from clients across ethnic and cultural lines.
- Research prepare and deliver preventive health presentations.
EXAMINATION COMPONENTS
THEEXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
- A review of applicants applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process.
- A review of candidates Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
- An oral interview which will be weighted as 100 % of the candidates final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THISEXAMINATION.
We reserve the right to make changes to the announced examinationcomponents.
AlamedaCounty utilizes a Civil Service Selection System founded on merit. Such asystem is competitive and based on broad recruitment efforts and equalopportunity for qualified applicants to test in an examination process designedto determine the qualifications fitness and ability of competitors to performduties of the vacant position. Many of our recruitments are targeted andspecific to the needs of a current vacant position in which case the eligiblelist may be exclusively used for that current vacant position. Otherrecruitments may be more broadly used for both current and future vacancies orfor other alternate jobs with comparable scopes of work. To learn more aboutour recruitment and selection process please visit the What You Need to Knowsection of our website.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance. The following dates aretentativeand subject to changebased on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN: |
Deadline for Filing: | 5:00:00 PM Monday February 23 2026 |
Review of Minimum Qualifications: | March 5 2026 |
Review of Supplemental Questionnaire for Best Qualified: | April 6 2026 |
Virtual Pre-Recorded Civil Service Oral Examination: Ratings of Oral Examinations:
| April 6 - April 16 2026 April 20 - May 1 2026 |
Notification of Results:
| Week of May 4 2026 |
TENTATIVE SELECTION PLAN: |
Departmental Hiring Interviews:
| Varies per Department |
WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN
Alameda County and the HumanResource Services Department will make reasonable efforts in the examinationand/or selection process to accommodate qualified individuals with disabilitiesand/or medical conditions in accordance/compliance with the State FairEmployment and Housing Act (FEHA) Federal Americans with Disabilities Act(ADA) Alameda Countys Reasonable Accommodation Policy and applicable request accommodation due to a disability/medical condition during this orother phases of the examination/selection process please contact the assignedHuman Resources Representative listed on the job announcementbefore the last date of filing.Alameda County requires applicants to provide supporting documentation tosubstantiate a request for reasonable order to qualify for areasonable accommodation applicants must have a disability/medical conditionpursuant to the ADA FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures pleasevisit our website .
BENEFITS
The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical HMO & PPO Plans
- Dental HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks cell phone etc.)
- Child Care Resources
- 1stUnited Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
Conclusion
Allnotices related to County recruitments for which you have applied will besent/delivered via email. Please add@ @ and accepted addresses to any emailblocking or spam filtering program you may use. If you do not do this youremail blocking or spam filtering program may block receipt of the noticesregarding your application for recruitments. You are also strongly advised toregularly log into your County of Alameda online application account to checkfor notices that may have been sent to you. All email notices that will be sentto you will also be kept in your personal online application account. You willbe able to view all of your notices in your online application account byclicking on the My applications button on the Current Job Openingspage.
Pleasetake the steps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.
NOTE:All notices are generated through an automated email notification to the email boxesandare routed to unmonitoredmailboxes. If you have questions please go to our website at.You may also contact the Human Resources Analyst listed on the job announcementfor the recruitment for which you have applied.
AngelicaCuevas Human Resources Analyst
HumanResource Services County of Alameda
DISASTER SERVICE WORKER
AllAlameda County employees are designated Disaster Service Workers through stateand local law. Employment with the County requires the affirmation of aloyalty oath to this effect. Employees are required to report to work asordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
AlamedaCounty has a diverse workforce that is representative of the communities weserve and is proud to be an equal opportunity employer. All aspects ofemployment are based on merit competence performance and business County does not discriminate in employment on the basis of racecolor religion sex (including pregnancy and gender identity) nationalorigin political affiliation sexual orientation marital status disabilitygenetic information age membership in an employee organization retaliationparental status military service or other non-merit factors protected underfederal state and local law. Alameda County celebrates diversity and iscommitted to creating an inclusive and welcoming workplace environment.