CSR Client Services Representative 16386
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Job Location:
Mexico City - Mexico
Monthly Salary:
$ 1500 - 2500
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
ROLE OVERVIEW
Job Title: CSR/Admin (Hybrid Customer Support and Administration)
Time Zone: Align with Nicks operating hours (U.S. EST)
Start Date: Target 1 month from kickoff
Employment Model: To be selected (Direct Hire)
Hours: Full-time 40 hrs/week; flexible 2545 hrs/week to match workload
KEY RESPONSIBILITIES
Replace answering service with professional in-house client comms (calls email scheduling)
Manage inbox calendar and job scheduling; coordinate with field ops
Execute SOP-driven admin tasks and maintain up-to-date records
Support owner with day-to-day admin to enhance client experience and response times
HARD SKILLS REQUIRED
Excellent written and spoken English; confident phone and email handling
Strong scheduling inbox management and basic CRM/office software proficiency
Process execution following detailed SOPs; accurate data entry and documentation
SOFT SKILLS REQUIRED
Proactive organized and detail-oriented
Reliable responsive and client-centered
Sound judgment and critical thinking; calm under time pressure
BUDGET & COMPENSATION
Salary: $1500 - $2500
LOCATION & ACCENT PREFERENCE
Sourcing fromLatin AmericaandSouth Africafor strong English cultural fit and critical thinking
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
