Field Service Leader

We have an opportunity for a Field Service Leader to join us at Honeywell in Cambridge where you will be responsible for managing and leading a field service engineering team providing best in class service to our customer base whilst maximizing growth opportunities for new product offerings and exceed customer expectations and deliver planned financial performance. This is a field based role with expected travel to customer sites and Honeywells offices to attend meetings once or twice a month.

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software hardware and services Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

• Direct line management responsibility for engineers within the regional team to deliver projects and services with customers on time within scope and within budget and drive business growth by enabling and leading a highly-effective team.
• Maintains customers satisfaction to high levels and resolves customer satisfaction issues promptly to champion customer retention
• Ownership for financial performance of the business area as well as cost control and productivity elements to include the availability of tools equipment and materials required as well as leading the team in the effective adoption implementation and compliance with business policies processes procedures service tools and business best practices
• Participate in estimate review processes prior formal quote production for customers to ensure estimations are correct and that the work is achievable from a technical perspective
• Develop strong relationships with Functional support teams Sales and other Field Service Leaders to ensure effective sales to operations handovers optimised utilisation of resources and maximised pull through of service and projects

• Experience of effectively managing a team of engineers and managing change within a team long with performance and development of team members
• A background within a customer facing environment and managing larger sized accounts
• Good communications skills with the ability to influence at varying levels across the organization and a strong customer focus
• Understanding of Profit & Loss responsibilities along with a good track record of working to KPIs and forecasts
• Industry related experience within Fire and Security engineering would be advantageous

Our offer

• A culture that fosters inclusion diversity and innovation
• Market specific training and on-going personal development
• Competitive Salary and benefits
• Opportunity to join a fast growing ever changing Global organisation providing world class products and services to our customers

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and make an impact!

#FutureShaper