Client Operations Manager Media

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

OpenDoor I Operations Manager

PURPOSE

The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Operations Manager at OpenDoor WPPs bespoke global operating model for Amazon.

ABOUT WPP & OPENDOOR

At WPP were constantly reinventing the future of creativity on an ever-broader canvas bringing together unrivalled talent resources and skills to provide an integrated offer of communications experience commerce and technology.

Over the last decade we have developed a dedicated global client practice with the mission of accelerating WPPs impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a clients specific needs and challenges providing easy access to the right capabilities. And thats why weve built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon building on their respective strengths and visions. Whether at WPP or at Amazon every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact for them to innovate learn thrive and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next level Productivity fueled by our industry-leading approach to People Platforms and Process. OpenDoor spans across all WPP agencies and disciplines such as media business consultancy communications and brand strategy tech and commerce public relations and production.

OpenDoors values are built from Amazons own 16 Leadership Principles and WPPs core values of Open Optimistic and Extraordinary. Together when WPPs Creative Transformation meets Amazons next-level customer centricity our people come together to challenge and impact whats done today and build a better future.

By joining OpenDoor not only are you joining a cross-function team partnering with one of WPPs top five global clients but you are also taking a step to challenge yourself and the world around you every day working in the most unusual way on some of Earths most ambitious opportunities in marketing tech media business and creativity.

ABOUTTHE ROLE

We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Client Operations Manager. This is a full-time position based in London. This role plays a crucial part in delivering the Operational model that Amazon and OpenDoor have built together.

RESPONSIBILITIES

The Operations Manager role will primarily have ownership of the operational success of the client account. This vital role will work closely with our clients at Amazon and our internal teams to ensure that our work is delivered efficiently and effectively by connecting our specialist teams and delivering ways of working that bring the best of WPP to Amazon.

Works with the Operations Director to deliver the clientstransformation ambitions in EMEA with a particular focus on automation and simplification
Works with our clients to ensure that Amazons operational needs are met.
Implements&governsways of working that drive efficiency
Ensures that our teams are equipped with knowledge tools and clarity to deliver the best possible work.
Coordinates our teams to deliver on key strategic projects for Amazon

QUALIFICATIONS

Strong sense of client service experience of delivering client success
Evidence of operational experience and ability to deliver workstreams
Knowledge of media and core media agency functions is required
Strong organizational skills and experience of building and rolling out processes
Must be very results-orientated and able to manage up
Goodcommunication skills with the ability to build strong relationships.
Pro-activeorganisedand good attention to detail.

BONUS POINTS

Analytical skills and attention to detail
Experience creating AI agents.
Creates templates /processes rather than just filling them in / following them shares these with other markets / client teams.

BENEFITS OF OPENDOOR

Unparalleled Access:Gain direct experience working with one of the worlds most innovative and influential companies.
Mentorship & Training:Receive guidance from experienced professionals at both WPP and Amazon.
Cutting-Edge Technology:Utilize industry-leading tools and platforms including WPP Open.
Data-Driven Environment:Develop your analytical skills and contribute to data-driven decision making.
Global Impact:Be part of a team that is shaping the future of marketing on a global scale.

HOW TO APPLY

Interested candidates are encouraged to submit their resume and cover letter to email protected by application deadline.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

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OpenDoor I Operations Manager PURPOSEThe purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Operations Manager at OpenDoor WPPs bespoke global operating model for Amazon. ABOUT WPP & OPENDOORAt WPP were constantly reinven...