Sales & Customer Support Executive

Vadodara - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Were Hiring: Sales & Customer Support Executive (Remote Tech-Savvy SaaS Focused)
Location: Remote
Experience: 15 Years
Job Type: Full-Time
Salary: Upto 40000/month Performance-Based Incentives
Company: Intricare Technologies

About the Role
Were looking for a dynamic tech-savvy professional who can confidently wear two hats Sales Executive and Customer Support Executive. If youre someone who enjoys helping customers explaining technical solutions and driving business growth this is the perfect opportunity for you!
Youll play a key role in connecting with potential clients converting leads onboarding new users and providing ongoing support all while contributing directly to the growth of a fast-paced SaaS company.

Key Responsibilities
Sales & Business Development
Make outbound calls to potential leads
Explain product features and benefits to prospective clients
Generate and qualify leads via calls emails and follow-ups
Maintain accurate records of interactions in the CRM
Work collaboratively to meet sales targets

Customer Support & Onboarding
Provide high-quality support to users via email chat and video calls
Guide new customers through the onboarding process
Troubleshoot basic technical issues and provide clear user-friendly explanations
Document FAQs common issues and support procedures
Gather user feedback and relay insights to the product and sales teams

What Were Looking For
15 years of experience in sales customer support or a similar client-facing role
Excellent communication skills in English (both written & verbal)
Ability to explain technical concepts clearly to non-technical users
Comfortable working with SaaS tools and CRM systems
Self-motivated organized and able to manage multiple conversations and tasks
A positive problem-solving attitude with a willingness to learn and grow

Why Join Us
Competitive fixed salary Upto 40000/month attractive incentives
Fast-growing SaaS company with real impact
Fully remote with flexible working hours
5-day work week
Working Hours: US Shift

How to Apply
Send your updated resume to
with the subject line: Application for Sales & Support Executive